-
Desktop Analyst
1 week ago
South University Glen Allen, United States Full timeWhat's next for you is the first priority for us With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse stud ...
-
Desktop Analyst
2 weeks ago
South University Glen Allen, United StatesWhat's next for you is the first priority for us With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse stud ...
-
Desktop Support Analyst
3 weeks ago
FedTec LLC Richmond, United StatesFedTec Overview: · FedTec is a Woman-Owned Small Business with headquarters in Reston, VA. However, FedTec is more than just a company we are a dedicated team of visionary individuals who understand the power of transformation. With our unwavering commitment to innovative technol ...
-
Desktop Analyst
1 week ago
HARAMAIN SYSTEMS INC. Hopewell, United States Full timeJob Title: Desktop Analyst · Location: Hopewell, NJ · Contract · Visa Independent candidates · Skills: · Windows 10, Office 365, AWS, AVD, Intune, Mac OSX, Active Directory. · Job Description: · 5-6 year experience in providing day-to-day support of computer system Experience in ...
-
Senior Desktop Technology Support Analyst
13 hours ago
Cynet Systems Richmond, United StatesJob Description: The client is looking for an experienced AV technician. · s an AV technician, you will be responsible for setting up, using, organizing, and installing media equipment such as projectors, microphones, video monitors, and sound-boards. · Candidate should have ad ...
-
AV Desktop Tech Support Analyst 4
3 weeks ago
Serigor Inc. Richmond, United StatesJob Description · Job DescriptionJob Title: AV Desktop Tech Support Analyst 4 (Onsite) · Location: Richmond, VA · Duration: 12+ Months · Job Description: · The client is looking for an experienced AV technician. As an AV technician, you will be responsible for setting up, using, ...
-
Senior GIS Professional
4 days ago
Dewberry Glen Allen, United StatesJob Description: · Dewberry is seeking a Senior GIS Professional in our Richmond, VA office. This position will support a wide array of geospatially-enabled efforts in the southeast and mid-Atlantic supporting energy, commercial and economic development. Candidates will have str ...
-
Access Management Administrator
2 weeks ago
Insight Global Glen Allen, United StatesJob Responsibilities · Provide account provisioning and de-provisioning for multiple systems across the enterprise · Complete requests as per defined procedures and within agreed Service Level Agreements (SLA), resolve incident tickets and assist other security analysts as needed ...
-
Desktop Support Technician II
2 weeks ago
Vaco Mechanicsville, United StatesContract-to-hire · Onsite in Richmond · The Desktop Support Technician II is responsible for managing escalation issues from the Service Desk Technicians. This position utilizes in-depth analyses and problem solving in resolving issues related to hardware, software, configuration ...
-
Systems Analyst II
9 hours ago
Sonabank Ashland, United StatesPosition Summary: This position is responsible for a full range of activities which ensure the operational effectiveness of the various systems used within the Bank. The analyst will design system workflows, perform analysis of customer data, complete helpdesk tickets, and make ...
-
Technical Support Analyst 2
5 days ago
Serigor Inc Richmond, United StatesJob Title: Technical Support Analyst 2 (HYBRID) · Location: Richmond, VA · Duration: 12+ Months · Job Description: · The client seeks an experienced Helpdesk Analyst to answer phones and emails that come into the Helpdesk. This individual will be responsible for ensuring that ...
-
Technical Support Analyst 2
3 weeks ago
Serigor Inc. Richmond, United StatesJob Description · Job DescriptionJob Title: Technical Support Analyst 2 (HYBRID) · Location: Richmond, VA · Duration: 12+ Months · Job Description: · The client seeks an experienced Helpdesk Analyst to answer phones and emails that come into the Helpdesk. This individual will be ...
-
Tier One Help Desk
1 day ago
Insight Global Richmond, United StatesJob Description · A local state agency is looking for an IT Help Desk candidate who is responsible for creating, updating, and resolving level I incidents and service requests, all of which are created by employees, various vendors, and service providers crucial to the agency's S ...
-
GIS analyst
9 hours ago
Crescens Richmond, United StatesJob Title: GIS analyst · Location: Richmond, VA(Onsite) · Duration: 10 Months · Note : In Person Interview · Job Description: · Our client is looking for a GIS analyst to assist with ongoing Department related mapping projects. This position is assigned to the Information Tech ...
-
IT Procurement Officer
1 day ago
Serigor Inc. Richmond, United StatesJob Description · Job DescriptionJob Title: IT Procurement Officer (HYBRID) · Location: Richmond, VA · Duration: 12+ Months · Job Description: · We are seeking qualified and motivated individuals to join our team as an IT Procurement Officer/Analysts. The successful candidate wi ...
-
Technical Support Analyst
9 hours ago
Crescens Richmond, United StatesJob Title: Technical Support Analyst · Location: Richmond, VA - Onsite) · Duration: 6+ months · *** LOCAL CANDIDATES ONLY*** · Job Description : The Help Desk Tech is responsible for providing computer information systems support via the phone, email or at a Customer workstation. ...
-
Cityworks Analyst II
3 weeks ago
Timmons Group Richmond, United StatesJob Description · Job DescriptionJob Description · Timmons Group is currently seeking an experienced Cityworks Analyst II to join our Asset Management group working remotely and supporting clients on the west coast. · A successful Technical Analyst II candidate will use their tec ...
-
LanceSoft Richmond, United StatesLength of assignment: 1 year contract with possible extension · Job Description: Works independently depending on the level of experience on the most complex projects, at the highest technical level, of all phases of applications systems analysis activities. Formulates or defines ...
-
Desktop Support Technician II
1 week ago
Vaco Mechanicsville, United States· The Desktop Support Technician II is responsible for managing escalation issues from the Service Desk Technicians.This position utilizes in-depth analyses and problem solving in resolving issues related to hardware, software, configuration issues, etc.The Analyst makes decisio ...
-
VSP - GIS Developer 2
4 days ago
Spark Tek Inc Richmond, United States· Complete Description: · Virginia State Police is looking for a GIS analyst to assist with ongoing Department related mapping projects. This position is assigned to the Information Technology Division – Mobile Support Section. A GIS analyst is responsible for performing a wide ...
Desktop Analyst - Glen Allen, United States - South University
Description
Desktop AnalystSouth University Richmond, VA, 2151 Old Brick Road, Glen Allen, Virginia, United States of America
Req #2500
Monday, May 6, 2024
What's next for you is the first priority for us With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.
Our 120-year story-past, present and future-is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University.
Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them.
Our small classes feature hands-on experiences that not only shape students' skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.
Visittoday to learn more about what makes us stand apart as a place to
Belong, Believe and Become
, a place where you can make a difference in the lives of students eager to learn and grow.
South University, the right direction for a brighter future.
Benefits
:
*Medical
*Dental
*Vision
FSA/HSA
Tuition Assistant Program
Long/Short Term Disability
Life Insurance
Employee Assistance Program
401K Match
Generous Paid Time Off
12 Paid Holidays
* includes domestic partner coverage
POSITION SUMMARY:
This position encompasses general lifecycle management of administrative computing technology; this management includes, but is not limited to, researching new technology, securing quotes and appropriately assisting in procurement processes, tracking and accountability of equipment, general support and maintenance of equipment, and adhering to specific guidelines for decommissioning and disposal of Desktop Services managed Technology.
KEY JOB ELEMENTS:
Responsible for providing day-to-day equipment management and support as well as providing astute and professional end-user support.
Adhere to and execute documented Desktop policies, processes, and procedures.
Answer user inquiries regarding computer software or hardware operation to resolve problems and document work in the ticketing system.
Install and perform moderate to complex repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Prepare equipment for employee use, performing or ensuring proper cables, operating systems, or appropriate software installation.
Assist with training users regarding the proper use of hardware or software.
Support remote users, including remote desktop management tools and implementation.
Provide tactical and strategic input on desktop-related projects.
Occasional travel between regional locations will be required.
Other duties as assigned.
REQUIREMENTS:
An Associate's or Bachelor's degree or technical institute degree/certificate in Information Technology, Information Systems, Computer Science, or related technology field.
Understanding advanced desktop infrastructure, commonly used concepts, practices, and procedures.
Customer service orientation and strong verbal and written communication skills.
Expert knowledge of Microsoft Office and Adobe Products, current Windows and Apple operating systems, and prevalent mobile device operating systems.
Experience with desktop imaging and configuration of PCs and Apple computers.
Experience supporting printers and scanners.
Familiarity with IP phone and Video Conferencing technology (Avaya, Siemens, Polycom).
Strong organization, prioritization, self-motivation, and problem-resolution skills.
Works effectively as a member of a team and can interact successfully with academic, business, and regulatory personnel.
Manages self while still keeping manager informed of all progress.
Ability to rely on experience and judgment to set and accomplish goals.
Analyze problems and recommend solutions.
Ability to clearly articulate situations and opportunities to IT Management, in both spoken and written form, that are believed to be beneficial to the overall Desktop process and procedural flows.
Ability to lift monitors, desktops, towers, printers, and incoming boxes of computers and assorted technology.
ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.
While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email, video conference and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.
The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.
South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success.
We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive.
Other detailsJob Family
All Positions
Required Education
Associate Degree
South University Richmond, VA, 2151 Old Brick Road, Glen Allen, Virginia, United States of America
Share this job:
#J-18808-Ljbffr