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Clinic Supervisor - Scarborough, United States - Rayus Radiology
Description
RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for aClinic Supervisorto join our team.As a Clinic Supervisor, you will be accountable for the operational aspects of the center, including the supervision of the front office associates and technologists, ensuring delivery of quality patient care and services.
This is a full-time position working 40 hours.ESSENTIAL DUTIES AND RESPONSIBILITIES:
(75%) Patient Imaging
Screens patients before examination for any precautions or contraindications pertaining to the examination
Explains and prepares patients for procedures that will be performed,explaining the procedure, positioning patients so that the parts of the body can be appropriately scanned and providing patient support by talking to patients throughout the procedure
Performs routine and advanced radiologic procedures on designated portions of the body for use by physicians in the diagnosing and treating of patient illness and/or injury with minimal amount of supervision or repeats
Adjusts scan parameters correctly and as needed
Accurately maintains patient records within Radiology Information System (RIS)
Converses with doctors, nurses, patients and family members as required, ensuring a high quality patient service is delivered
Follows physicians' orders precisely and conforms to safety regulations to protect themselves, their patients, and coworkers
(10%) Center Operations
Evaluates current processes to ensure the effective fulfillment of objectives
Assists with the budget and makes responsible financial decisions for the center
Provides ongoing and timely communication to management and staff regarding center performance, staff performance, events, issues, etc.
Promotes and motivates good customer relations with patients, physicians, visitors and other associates
Ensures compliance with state regulations and internal policies regarding documentation and tracking of safety and licensing-related items
Interfaces with Company Radiologists to create and maintain up-to-date protocol manuals for all modalities
Maintains a safe, clean and orderly environment for patients, technologists, radiologists and any other center associates with the assistance of the center safety coordinator
Oversees and orders appropriate supplies as necessary following company guidelines on inventory control
Researches and resolves issues or complaints with regard to patients, customers, referring physicians and their staff
Develops and administers written protocols ensuring all procedures meet required standards
Ensures compliance of safety standards such as OSHA, radiation safety standard precautions and infection control policies
Responsible for maintaining ACR equipment accreditation
Performs functions of technologist or front office as needed and as qualified
(10%) Staff Supervision
Ensures comprehensive knowledge of company policies, procedures and protocols for all technologists and front office staff
Assists in staff planning and hiring process along with management
Oversees and assists with training of new associates, providing resource and technical expertise
Supports and conducts training efforts for continuing education
Establishes employee schedules to provide for planned vacations and time off
Leads staff meetings and employee one-on-ones
Participates in staff performance evaluations and development of associates including performance improvement plans, disciplinary actions and/or termination of associates
Implements strategies to promote teamwork within the center and with other associates, including management and radiologists
(5%) Performs other duties as assigned