IT Support Specialist - Grand Rapids, United States - Creative Financial Staffing (CFS)

Creative Financial Staffing (CFS) Grand Rapids, United States

3 weeks ago

Description

Job Description

Position: IT Support Specialist

Job Type: Fulltime, Permanent

Location: Grand Rapids, MI (Remote 2 days/week)

About the Company:

A leading provider of IT Services in the Grand Rapids, MI area is seeking a full-time, permanent IT Support Specialist to join their growing team of IT professionals Here are a few reasons why you should apply:

Opportunity to work partially remote.
Continuous investment in peer-to-peer mentoring, paid training, and certifications.
Collaborative, team-oriented environment everyone works together to achieve the goals of the organization.
Great opportunity to expand on current IT knowledge and gain experience with a wide variety of hardware, software, and technology.

Job Description:

In this role, you'll be providing technical end-user support to a variety of client environments assisting with user administration, Office 365 Application support, software & hardware support, remote connectivity, & network support. Great opportunity to work with a variety of tools, software & hardware.

Preferred Experience for the IT Support Specialist:

Experience within a Help Desk or Technical support role utilizing a ticketing system and monitoring tools.
Experience with Office 365 Administration Portal, Active Directory administration, and using Ticketing Systems or Remote Monitoring Management (RMM) tools like ConnectWise or similar.
Familiarity with Firewalls, VLANs and Multi-Factor Authentication (MFA).
Comfortable providing end-user support via phone, RMM tools, etc.
Strong communication and interpersonal skills.

Bonus Experience for the IT Support Specialist:

Certifications such as CompTIA A+, Microsoft Certifications, Cisco Certifications, etc.
Experience working for a Managed Services Provider (MSP)
Experience with any of the following: ConnectWise, IT Glue, SolarWinds, WatchGuard, Ruckus, Veeam, Cisco Networking Products, Extreme Network Products, Ubiquiti, VMWare, Dell, Axix, 3OX and Adobe.
Experience with LAN/WAN, TCP/IP, Routers, Switches, Firewalls, Access Points, VPN, Citrix, VoIP, etc.

Benefits:

Medical/Dental/Vision Insurance
Retirement Plan w/ 3% match
2 weeks PTO
Paid Training & Certifications

Company DescriptionCFS is a leading, employee-owned staffing firm—the largest one founded by CPA firms. With more than two decades of experience helping companies locate, attract and hire exceptional accounting, finance & IT professionals, CFS has unique resources to better understand hiring needs, attract higher-caliber candidates and assess candidate potential. Established in 1994, CFS today operates 30+ offices across 21 states and the Caribbean. Serving most major U.S. markets and beyond, CFS connects companies with candidates, from entry-level to executive level, temporary to direct hire and project support to interim management.

CFS was named to Forbes' list of "Best Professional Recruiting Firms" three years in a row and also cited by LinkedIn as one of the "Most Socially Engaged Staffing Agencies" two years in a row

Company Description

CFS is a leading, employee-owned staffing firm—the largest one founded by CPA firms. With more than two decades of experience helping companies locate, attract and hire exceptional accounting, finance & IT professionals, CFS has unique resources to better understand hiring needs, attract higher-caliber candidates and assess candidate potential. Established in 1994, CFS today operates 30+ offices across 21 states and the Caribbean. Serving most major U.S. markets and beyond, CFS connects companies with candidates, from entry-level to executive level, temporary to direct hire and project support to interim management.\r
\r
CFS was named to Forbes' list of "Best Professional Recruiting Firms" three years in a row and also cited by LinkedIn as one of the "Most Socially Engaged Staffing Agencies" two years in a row

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