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Program Director - Denver, United States - Consumer Direct companies
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Description
Culture Vision at Consumer Direct Care NetworkAt CDCN, we strive to create aworkplace where everyone issupported and motivated to betheir best; we collaborate onshared goals and celebrate ouraccomplishments.
WE WELCOME YOU INTO A GROWING COMPANY
Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every single day. We are currently providing services in 14 states across the USA.
We specialize in providing home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.
JOB SUMMARY
The Program Director is responsible for oversight and management of the Consumer Direct Attendant Support Services (CDASS) program and the In-Home Supports Services (IHSS) programs for Members/ARs, Case Managers, FMSs, IHSS Agencies, Department staff, and overall community advocates and stakeholders.
This position is responsible for managing the general office affairs, managing the Consumer Direct teams, maintaining continuous service quality, monitoring compliance with regulations, and maintaining/improving the programs.
JOB DUTIES
Serving as CDCOs primary point of contact for all contracted partners
Ensuring the completion of all work in accordance with the contract requirements. This includes, but is not limited to, ensuring the accuracy, timeliness, and completeness of all work.
Managing operations, including collaborating with State Contractor Subcontractors, to ensure that contract requirements are met.
Overseeing all other Key Personnel and Other Personnel and ensuring proper staffing levels throughout the term of the Contract.
Notifying the Department of any Incidents immediately upon discovery.
Facilitating Incident remediation as required in the CDCO contracts Quality Assurance and Performance Improvement.
Addressing customer service issues that are unresolved by other Key Personnel or Other Personnel.
Serving, with the Financial Management Services (FMS) and Case Management Agency (CMA) Liaison, as the primary representative of Contractor at stakeholder meetings.
Contribute towards the achievement of the companys strategic anchors and thematic Goals.Review financial statements, census reports, utilization reports and other performance data to measure productivity and goal achievement.
Periodic travel within the assigned geographic area.
Other duties as assigned.
QUALIFICATIONS
A bachelors degree, or higher, from an accredited college or university.
At least four years of experience in organizational leadership position or combined experience if from multiple positions.
At least four years of experience with Consumer Direction.
Experience working with people with disabilities, the elderly, and low-income individuals.
The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties.
The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday.The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.WHAT'S IN IT FOR YOU
When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities.
We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community.
We have a long history of helping individuals build their careers in the home-care industry.This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel.
Most importantly, you will experience the satisfaction of working in a culture built on caring.Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others.
We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.As a Consumer Direct Care Network team member you will receive:
A rewarding career helping others
Fun and engaging work environment built on team unity
Job satisfaction knowing you make a difference in the work you do and lives we serve
Professional training to help advance your skills for career development
Based on your position and employment status, you may be eligible for:
Medical, Dental, and Vision Insurance
Accrued Vacation with no waiting period
Two Paid Floating Holidays
Paid Safe Sick Time with no waiting period
Company-Paid Life Insurance
Supplemental Life, Accident, Critical Illness, and Hospital benefits
Short and Long-Term Disability
Flexible Spending Account
Employee Assistance Program
Pet Insurance
WHO WE ARE
Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities.
We provide coordinated service delivery in 14 states and the District of Columbia.Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health.
We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.Your opportunities within our network are endless, its not just a job, its a career advance it with the Consumer Direct Care Network
The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States.
Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.#J-18808-Ljbffr