-
Front Desk Supervisor
1 week ago
Catalina Hotel & Beach Club Miami Beach, United States**Summary/Objective** · The Front Desk supervisor is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. Assist with the supervision of the Fr ...
-
Front Desk Supervisor
1 week ago
DoubleTree by Hilton Miami Arpt Convention Ctr Miami, United States**BLURB & BENEFITS** · **Job Summary**:The Guest Services Supervisor is responsible for assisting the Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and oc ...
-
Front Desk Supervisor
1 week ago
Davidson Hospitality Group Miami Beach, United StatesAre you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadershi Front Desk, Supervisor, Hospi ...
-
Front Desk Supervisor
1 week ago
KW PROPERTY MANAGEMENT AND CONSULTING Miami Beach, United States** Front Desk Supervisor** · **Job Category****:** Management **Requisition Number****:** FRONT003255 Showing 1 location **Job Details** · **Description** · Duties and Essential Functions · Reasonable accommodations may be made to enable individuals with disabilities to perfo ...
-
Front Desk Supervisor
1 week ago
FirstService Residential Miami Beach, United StatesJob Overview: · Oversees all Front Desk staff. Has the competency and intrapersonal skills to work independently, and without direct supervision. Possessesstrong communication, telephone, and customer service skills. Detailed oriented and able to multitask. Meets and greets resi ...
-
Front Desk Supervisor
2 days ago
FirstService Residential Miami Beach, United StatesJoin Our Team · Job Overview: · Oversees all Front Desk staff. Has the competency and intrapersonal skills to work independently, and without direct supervision. Possesses strong communication, telephone, and customer service skills. Detailed oriented and able to multitask. Meet ...
-
Front Desk Supervisor
3 days ago
FirstService Residential Miami Beach, United StatesJob Overview: · Oversees all Front Desk staff. Has the competency and intrapersonal skills to work independently, and without direct supervision. Possesses strong communication, telephone, and customer service skills. Detailed oriented and able to multitask. Meets and greets resi ...
-
Customer Service Desk Supervisor
6 days ago
Galbut Family Miami Beach Jewish Community Center Miami Beach, United States**Reports To:** Membership Director · **Department:** Service Desk · **Status:** Exempt/Full-time · **Location:** Miami Beach · **Salary Range:** $28,000 -$32,000/annually**** · **** · **** · **Ideal Candidate:** This applicant is a warm and outgoing individual with experi ...
-
Front Desk Supervisor
5 days ago
Akam Miami, United StatesJob Description · Job DescriptionOn-Site Front Desk Supervisor · Full-Time: Hours Monday to Friday 7am-3pm, with the flexibility to cover all shifts as needed, and train in each shift. · Reports To: Property Manager · The Front desk Supervisor serves the needs of the residents o ...
-
Front Desk Supervisor
2 days ago
Hampton Inn by Hilton Coconut Grove/Coral Gables Miami, United StatesJob Description · Job DescriptionHospitality America is looking for a Front Desk Supervisor to join our team A Front Desk Supervisor is responsible for attending to the needs of guests, while supervising the Front Desk staff and assisting the Front Office Manager. · Benefits: · M ...
-
Front Desk Supervisor
1 week ago
Dua Hotel, Autograph Collection by Marriott Miami, United States Full timeJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room re ...
-
Front Desk Guest Services Supervisor
1 week ago
Shaner Corporation Fort Lauderdale, United States**Job Description - Front Desk Supervisor** · Shaner is an Equal Opportunity Employer and Drug-Free Workplace · **General Responsibilities**: · Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct, · implement and maintai ...
-
Front Desk Supervisor
1 week ago
DOUBLETREE BY HILTON MIAMI ARPT CONVENTION CTR Miami, United StatesJob Description · Job DescriptionBLURB & BENEFITS · Job Summary: The Guest Services Supervisor is responsible for assisting the Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maxi ...
-
Front Desk Supervisor
1 week ago
FirstService Key Biscayne, United StatesOf Role: Front Desk associates are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of ou Front Desk, Supervisor, Hotel ...
-
Front Desk Supervisor
1 week ago
FirstService Residential Bal Harbour, United StatesJob Overview: Â · Â · Oversees all Front Desk staff. Has the competency and intrapersonal skills to work independently, and without direct supervision. Possessesstrong communication, telephone, and customer service skills. Detailed oriented and able to multitask. Meets and greets ...
-
Front Desk Supervisor
1 week ago
FirstService Residential Bal Harbour, United StatesJoin Our Team · Job Overview: · Oversees all Front Desk staff. Has the competency and intrapersonal skills to work independently, and without direct supervision. Possesses strong communication, telephone, and customer service skills. Detailed oriented and able to multitask. Meet ...
-
Front Desk Supervisor
4 days ago
FirstService Residential Bal Harbour, United StatesJob Overview: · * * · Oversees all Front Desk staff. Has the competency and intrapersonal skills to work independently, and without direct supervision. Possessesstrong communication, telephone, and customer service skills. Detailed oriented and able to multitask. Meets and greets ...
-
Front Desk Supervisor
1 week ago
First Service Corporation North Miami Beach, United StatesThe front desk person works independently, and without direct supervision. Possesses strongcommunication, telephone, and customer service skills. Detailed oriented and able to multitask. Meets and greets residents; checks guests and service provider Front Desk, Supervisor, Custom ...
-
Front Desk Supervisor
1 week ago
FirstService Sunny Isles Beach, United StatesOversees all Front Desk staff. Has the competency and intrapersonal skills to work independently, and without direct supervision. Possesses strong communication, telephone, and customer service skills. Detailed oriented and able to multitask. Meets a Front Desk, Supervisor, Prope ...
-
Associa Miami, United States Full timeJob Description · Schedule:Must be flexible hours and days · The Front Desk Agent must have strong communication, telephone, and customer service skills. This position also requires the Front Desk / Security person to be detailed oriented and able to multitask. In this position ...
Front Desk Supervisor - Miami Beach, United States - Shelborne South Beach
Description
** Front Desk Supervisor**
Location * Summary
Description
Skills
Summary **Front Desk Supervisor** Salary $17 / Hour Schedule Full Time Experience Minimum 2 years of experience Location Category Hotel **Front Desk Supervisor**
Description As a Front Desk Supervisor you will o rchestrate and expedite the registration and checkout process at the front desk while overseeing the daily operation of the front desk.
**ESSENTIAL FUNCTIONS**
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Menin Preferred Guest Program and provide recognition and benefits to all present members.
Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
Supervise the front desk agents, ensuring the correct sequence of events for proper registration and checkout of guests. Assign specific tasks to front desk agents relative to credit, missing addresses, registration bucket maintenance, registration cards, posting charges, and overall cleanliness and organization of the front desk.
Provide ongoing training and support to front desk agents.
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Maintain all front desk related equipment and a par stock of supplies.
**Other:**
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Menin rules and regulations for the safe and effective operation of the hotels facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
**SUPPORTIVE FUNCTIONS**
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.
Maintain a daily log of all guests opportunities with corrective action steps. Follow-up on any unresolved situations in a timely manner and pass on appropriate information to other Managers for handling.
Follow-up on credit opportunities.
**SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES**
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.
**QUALIFICATION STANDARDS**
**Education**
High school or equivalent education required.
**Experience**
Two years hotel front desk experience required. Supervisory experience preferred.
Translate Experience Minimum 2 years of experience Location Skills Fast-Paced Experience By applying you confirm you have these skills. Experience **Minimum 2 years of experience** Your profile is almost ready, stand out by polishing and completing your profile %
