- Major Medical, Dental, and Vision Insurance
- Life Insurance
- Legal Shield and Identity Theft Protection
- Accident/ Critical Illness/ Hospitalization Insurance
- Pet Insurance
- Paid Time Off
- 401K after 1 year of employment
- Hotel Supervisor experience preferred
- OnQ experience preferred
- Train new front desk staff to Hilton Brand standards.
- Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat).
- Selling rooms to "walk-in" customers.
- Entering/changing reservation information on the computer system.
- Posting charges to guest accounts.
- Processing payments from guests.
- Making necessary corrections to guest accounts.
- Informing the housekeeping department about room status/availability.
- Listening and responding to guests' requests or complaints.
- Operating hotel switchboard or PBX.
- Cleaning the front desk area.
- Maintaining daily logs.
- Balancing shift work and cash drawers.
- Providing information to guests about hotel policies, services and amenities.
- Must be a citizen of the United States or possess a valid work permit.
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Front Desk Supervisor - Miami, United States - Hampton Inn by Hilton Coconut Grove/Coral Gables
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Description
Job Description
Job DescriptionHospitality America is looking for a Front Desk Supervisor to join our team A Front Desk Supervisor is responsible for attending to the needs of guests, while supervising the Front Desk staff and assisting the Front Office Manager.
Benefits:
Qualifications:
Scope of the Position:
**Must be able to work flexible hours.**
Additional Requirements:
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, disability, or any other protected status. Our company is an equal opportunity employer.