- Medical
- Vision
- Dental
- 401K
- Immediate Pay- earned wage access
- Vacation time
- Sick time
- Holiday pay
- Bonus opportunities
- Brand-specific employee discounts
- Long term/short term disability
- Life insurance
- Supports revenue and cost objectives by revenue generation and cost control using all applicable marketing and planning tools that maximize return to the hotel
- Driving employee engagement by serving as a working leader to all team members
- Monitors and Controls labor, scheduling (once a week), and inventory (at least every 2 weeks)
- Participate in P&L review
- Aims to meet or exceed budgeted Gross Operating Profit
- Conflict resolution for guest services and internal team members
- Enforces and Evaluates cash and credit card procedures by company and brand standards
- Collaborate with Corporate on all accounting including accounts payable and receivable
- Management of payroll submission, approval, and all employee maintenance files
- Provides leadership and support to all department managers
- Collaborates with ownership and management to strategize operational procedures and company goals
- Conduct regular meetings with department managers and team members for updates and training
- Conduct employee meetings such as interviews, performance evaluations, disciplinary action, and terminations
- Conducts regular audits in brand and company systems to ensure compliance with all policies and procedures for renting rooms
- Various reporting requirements for P&L, guest service, personnel administration
- Overseeing and managing all departments and working with each department on a daily basis by coaching employees and identifying areas of improvement
- Determining staff hiring needs, recruitment, and collaborating with department managers
- Ensuring satisfactory scores with brand by preparing for audits, evaluating results, and driving overall improvements
- Other duties as assigned
- 1-3 years of Hospitality experience required
- Previous management experience
- Must be certified by hotel brand as required
- Bachelor's Degree in Hospitality or Business preferred
- Ability to plan and organize the activities of others
- Ability to express ideas clearly using effective word choice, grammar & tone both in written and oral communications
- Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions
- Ability and flexibility to work various shifts including nights, weekends, and holidays
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