Transportation Operations Analyst - Atlanta, United States - Expeditors International

Expeditors International Atlanta, United States

1 week ago

Description

**Transportation Operations Analyst -- Onsite at client**

300 Tradeport Dr, Atlanta, GA 30354, USA

Full-time

**Company Description**

Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

15,000 trained professionals

250+ locations worldwide

Fortune 500

Globally unified systems

**Job Description**

The Transportation Operations Analyst is responsible for driving carrier and service provider performance through collaboration and coordination of people, carriers, and facilities. Their ability to understand and communicate customer needs to multiple stakeholders is crucial to the success of the overall organization. In this role, having a dynamic personality, strong analytical and organizational skills, and positive attitude creates meaningful relationships with cross functional teams allowing for greater efficiencies, and process improvements.

Major Duties and Responsibilities:

Drive carrier and service provider performance for the US Hub or Spoke locations

Collect and interpret data, identify opportunities related to transportation operations and prepare cost saving recommendations

Assist with movement of shipments

Monitor inbound and outbound deliveries ensuring it reaches destination as requested

Develop and monitor carrier KPIs and metrics for transportation analysis

Ensure all operations adhere to shipping laws, guidelines and regulations

Prepare and report out weekly reporting on operational metrics

Coordinate and collaborate with multiple warehouses, carriers and service providers across locations and regions on transportation needs

Manage and influence corrective actions for ongoing delivery issues/opportunities

Proactively approach and resolve bottlenecks in the shipping and receiving processes

Update and document standard operating procedures, work instructions, and training materials

**Qualifications**

2-3 Years of Transportation & Logistics related experience

1-2 Years of Warehousing experience ( preferred)

Character Driven: Character resonates with people and impels them to trust and follow recommended solutions

Customer Service: Acts and thinks with the customers needs in mind.

Strong, demonstrated working knowledge of Microsoft Office or Google Business tools (Word, Excel, Powerpoint, Google Sheets, GMail, Drive, Google Docs, etc.)

Business Communication: Writes, speaks, and presents clearly, succinctly and professionally across a variety of communication settings and adjusts communication style to the audience

Adaptability: Adapts to and embraces change with composure, resilience, and perseverance in the face of constraints, high pressure, and adverse situations. Ability to adapt in a dynamic and always changing environment

Time Management: Strong time management, multitasking and prioritization skills with the ability to re-prioritize work as needed

Delivers Results: Ability to anticipate issues/negative outcomes and work to resolve proactively. Demonstrates a clear bias for action and a sense of urgency on priorities

Persistence: Driven by resolution gained by consistent follow up

Demonstrates the ability to build strong relationships with individuals holding various titles and roles

Team Mindset: Eager to collaborate with others in developing a solution and the first to volunteer support when help is needed

**Additional Information**

Expeditors offers excellent benefits

Paid Vacation, Holiday, Sick Time

Health Plan: Medical, Prescription Drug, Dental and Vision

Life and Long Term Disability Insurance

401(k) Retirement Savings Plan (US only)

Employee Stock Purchase Plan

Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

**Job Location**

Transportation Operations Analyst -- Onsite at client

300 Tradeport Dr, Atlanta, GA 30354, USA

Full-time

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