- Chinese
-
Guest Experience Specialist
1 week ago
Marriott International Orlando, United StatesJob Number · Job Category Rooms & Guest Services Operations · Location Orlando/LittleLake Bryan CY, 8623 Vineland Avenue, Orlando, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Ou ...
-
Guest Experience Specialist
2 weeks ago
Marriott International Inc Orlando, United StatesJob Number · Job Category Rooms & Guest Services Operations · Location Orlando/LittleLake Bryan CY, 8623 Vineland Avenue, Orlando, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMAR ...
-
Customer Experience Specialist
2 weeks ago
Rebag Orlando, United StatesCompany · Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business mode ...
-
Customer Experience Specialist
3 days ago
Air Canada Orlando, United StatesCustomer Experience Specialist - In anticipation of Location:TAMPA,FL,United StatesPosting Start Date: Jun 8, 2023Posting End Date: OngoingBeing part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a ...
-
Customer Experience Specialist
2 weeks ago
Air Canada Orlando, United StatesCustomer Experience Specialist - In anticipation of · Location:TAMPA,FL,United States · Posting Start Date: Jun 8, 2023 · Posting End Date: Ongoing · Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork ...
-
Customer Experience Specialist
2 weeks ago
City Kia Orlando, United StatesCity KIA is searching for career-oriented Customer service professionals. If you were formally employed By Walt Disney World, Universal studios, SeaWorld or a Major Hotel chain; We are looking for you Up to a $ sign on bonuswith a proven track recordCITY KIA is growing, and we ar ...
-
Client Experience Specialist
1 week ago
Valley National Bancorp Orlando, United StatesClient Experience Specialist - St Petersburg, FL #24-439St Petersburg , FLSt Petersburg, FLFull-time/Part-timeFull-timeFLSA StatusNon-exemptJob OverviewThe Client Experience Specialist will be responsible for providing exceptional service for internal and external clients based o ...
-
Customer Experience Specialist
2 weeks ago
City Kia Of Orlando Orlando, United StatesCity KIA is searching for career-oriented Customer service professionals. If you were formally employed By Walt Disney World, Universal studios, SeaWorld or a Major Hotel chain; "We are looking for you " Up to a $ sign on bonus with a proven track record · CITY KIA is growing, a ...
-
Customer Experience Specialist
5 days ago
Mr. Handyman of Windermere, West and South Orlando Orlando, United StatesAs a Customer Experience Specialist/Office Assistant, you are a key member of our team responsible for scheduling our Technicians, following up after jobs are completed to make sure our Customers are completely satisfied, and invoice/collect payments from our Customers. You will ...
-
Client Experience Specialist
1 week ago
Valley National Bancorp Orlando, United StatesClient Experience Specialist - St Petersburg, FL · #24-439 · St Petersburg , · FL · St Petersburg, FL · Full-time/Part-time · Full-time · FLSA Status · Non-exempt · Job Overview · The Client Experience Specialist will be responsible for providing exceptional service for interna ...
-
Customer Experience Specialist
2 weeks ago
City Kia Orlando, United StatesCity KIA is searching for career-oriented Customer service professionals. If you were formally employed By Walt Disney World, Universal studios, SeaWorld or a Major Hotel chain; "We are looking for you " Up to a $ sign on bonuswith a proven track record · CITY KIA is growing, and ...
-
Client Experience Specialist
1 week ago
Valley National Bancorp Orlando, United StatesThe Client Experience Specialist will be responsible for providing exceptional service for internal and external clients based on assigned market vertical. They are the lead point of contact for the client and relationship manager. They will work with their assigned commercial se ...
-
Customer Experience Specialist
3 weeks ago
Air Canada Orlando, United StatesLocation:MIAMI,FL,United States · Posting Start Date: Dec 29, 2023 · Posting End Date: Ongoing · Share: · Job Description · Description · Location: · Miami , FL, United States (Onsite) · Starting Salary: · $17.29/hour · Branch: · Airports North America · Being part of Air Can ...
-
Digital Experiences Specialist
1 week ago
Boundless Learning Orlando, United StatesAt Boundless Learning, we are empowering our partners to deliver exceptional experiences that expand opportunities for learners around the world. We put learner success at the heart of everything we do, empowering our partners to deliver personalized, learner-centric experiences ...
-
Client Experience Specialist
1 week ago
Business Express Insurance Agency Orlando, United StatesJob Description Job Description BEIA is seeking a friendly and professional individual to join our growing team. The ideal candidate will be integral in developing a rapport with both internal team members and future and existing clients to adequately understand and mitigate any ...
-
Client Experience Specialist
1 week ago
Business Express Insurance Agency Orlando, United StatesJob Description · Job Description · BEIA is seeking a friendly and professional individual to join our growing team. The ideal candidate will be integral in developing a rapport with both internal team members and future and existing clients to adequately understand and mitigat ...
-
Client Experience Specialist
1 week ago
Business Express Insurance Agency Orlando, United StatesJob Description · Job DescriptionBEIA is seeking a friendly and professional individual to join our growing team. The ideal candidate will be integral in developing a rapport with both internal team members and future and existing clients to adequately understand and mitigate any ...
-
Guest Experience Specialist
4 days ago
Courtyard Orlando Airport Orlando, United States Full timeJob Number · Job Category Rooms & Guest Services Operations · Location Orlando/LittleLake Bryan CY, 8623 Vineland Avenue, Orlando, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · Position Summary · Ou ...
-
Event Specialist, VIP Experiences
1 week ago
Holidayinnclub Orlando, United States** Event Specialist, VIP Experiences** · **Job Category****:** Sales & Marketing · **Requisition Number****:** EVENT007164 · Showing 1 location · **Job Details** · **Description** · This position will report to the Manager, VIP Experiences and proactively manages the day to da ...
-
Specialist, Team Member Experience
1 week ago
Spirit Airlines Orlando, United StatesResponsibilitiesThis role has a deep understanding of the diverse needs, opportunities, and touchpoints throughout the employee lifecycle. Leveraging employee listening and key HR and employer branding metrics, this individual will help map the Team Member journey, strategize, an ...
Customer Experience Specialist - Orlando, United States - Balfour Beatty Communities
Description
Balfour Beatty Investments - North AmericaBalfour Beatty Investments - North America
Customer Experience Specialist
Balfour Beatty Investments - North America
Customer Experience Specialist
Panama City Beach, FL 32407
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home.
We believe exceptional living experiences can only be created whenWe Care —about our residents, our partners, our communities and each other.
Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy and creativity.
Discretionary bonusesMedical and Dental Insurance 1st of the month following employment
Health, Flexible Spending and Dependent Care Accounts
401K plan with employer matching
Robust PTO to include, sick, floating holidays, vacation, and personal days
2 Volunteer Days per year
Company paid short-term and long- term disability, parental leave.
And more
About the role
A Customer Experience Specialist is integral to delivering exceptional living experiences, with responsibility for a wide variety of property marketing, sales, and customer engagement activities.
First impressions about our communities often start with our Customer Experience Specialists—the community ambassadors creating buzz and excitement about the property and the exceptional living experience we deliver.
In this customer experience and sales role you will be working with prospects, applicants, and current residents to assist finding the absolute best home for their unique needs and create exceptional living experience during their residency with robust engagement.
In addition, guiding them through the application, leasing, move-in, renewal, or move-out processes.You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
What you'll be doing
Manage and respond to all community inquiries, in accordance to our Exceptional Living Policies
Deliver the highest level of resident experience and satisfaction through responsive, consistent, positive, and professional interactions.
Create Exceptional Living experiences during every customer and resident encounter.
Attract new prospects to become future residents, through outreach and advertising using our unique selling features. Manage and respond to all community inquiries.
Follow up with all qualified prospects, in accordance to our company Exceptional Living policy.
Responsible to renew residents at end of lease terms where required.
Monitor, communicate and manage the prospective resident waitlist, in accordance with company policy.
Inspect the property on a regular basis to identify any deficiencies or issues that need to be addressed.
Create memorable first impressions by preparing property for daily showings, including opening/closing model units and amenities.
Conduct pre-inspections on move-ins to ensure homes ready for occupancy, as well as move-out inspections using company software.
Create, coordinate, attend and assist with Lifeworks events and activities as required
Be knowledgeable of community lease agreement and community policies so you can assist with resident needs and inquiries.
Conduct Market Surveys to compare competition weaknesses and advantages.
Understand company software usage and policies.
Typical Physical Demands:
Regularly use hands to manipulate tools, controls, phones and computer keyboard. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move office supplies up to 20 lbs.
Typical Work Conditions:
Work is performed in an office. Employee frequently interacts directly with community management, facilities management, residents and other staff members during the workday.
Who we're looking for
High School diploma or GED required.
Minimum of one (1) year of customer service skills. Property Management or Hospitality experience preferred
Strong people management and leadership skills
Solid interpersonal, customer relations and communication skills
Experience in Microsoft Office – Outlook, Word Excel
Possession of a valid state issued Driver's License and safe driving record are required.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds and maintains infrastructure assets.
Accessibility:
If you need an accommodation as part of the employment process, please contact Human Resources at:
Phone:
Email:
Equal Opportunity Employer,
including people with disabilities and veterans.
If you want to view the "EEO is the Law" poster, please choose your language: English
– Spanish
– Arabic
– Spanish
– Chinese
If you want to view the "Pay Transparency" policy statement, please click the link: English
#J-18808-Ljbffr