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Taylor

    Night Supervisor - Taylor, United States - ABM

    ABM
    ABM Taylor, United States

    1 week ago

    Default job background
    Description
    Essential Functions


    • Conducts quality improvement inspections within assigned areas of responsibility
    • Ensures quality and satisfaction levels are meeting and/or exceeding expectations
    • Assures the highest quality of customer satisfaction
    • Assists with Training and Development
    • Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.
    • Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.
    • Leads and participates in a team to ensure the successful completion of assigned tasks
    • Responsible for the running and leadership of the shift in the absence of the Supervisor
    • When the Supervisor is present, the lead worker may be responsible for directing smaller work groups
    • Assists the Manager in the direction and supervision of field employees
    • While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Manager.
    • Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
    • Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities
    Responsibilities


    • Provides leadership and direction to team members
    • Provides open communication between field employees and management
    • Provides positive coaching to team members
    • Assists with the training of housekeeping staff and schedules work assignments
    • Assists with making daily and weekly work schedules
    • Oversees and performs cleaning operations in assigned building
    • Takes care of keys and access cards for the property
    • Reports damaged, broken and out of work features/items
    • Makes sure premises are secured at all times
    • Oversees and performs additional service requests (tag job) in assigned building
    • Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.
    • Coordinates scheduling of cleaning crew.
    • Oversees quality of jobs and confirms completion with Area Manager.
    • Provides training to all new hires assigned to the building
    • Attends and participates in all meeting and training sessions involving assigned property and crew.
    • Completes time sheets, validates time sheet accuracy and delivers time sheets to office.
    • Checks supplies, equipment, and chemicals weekly.
    • Completes order forms completely and accurately.
    • Coordinates equipment usage and inventories.
    • Performs all tasks and duties required of your team
    • Miscellaneous duties as assigned
    Qualifications


    • Must be 18 years of age or older.

    Preferred Qualifications:

    • Customer Service Experience
    • 1 yr of similar work experience
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