Night Audit Supervisor - Austin, TX, United States - White Lodging

White Lodging Austin, TX, United States

2 days ago

Healthcare

Description

Summary:
The Night Audit Supervisor oversees the Night Audit function and reconciles the hotel's revenue while ensuring the figures balance.

Responsibilities

Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission, White Lodging Service Pledge, and the Brand's service strategy. Understand the White Lodging Way.
Supervise Night Audit Staff. Oversee staffing levels and make adjustments to ensure service levels are met within labor model. Ensure that all associates are following their schedule and taking their breaks.
Work with Security or other hotel associates in maintaining calm and order in the hotel.
Provide leadership to overnight housekeeping associates.
Communicate with incoming shift.
Complete spreadsheets.
Assign specific duties to staff for efficient operation of department.
Oversee department in absence of Department Manager.
Ensure that all associates have proper supplies, equipment and uniform.
Capable of performing all hourly functions and operating all equipment in department.
Assist in training new associates and cross-training existing associates according to the Certification Program.
Assist in interviewing and hiring new associates for the department.
Resolve routine associate issues as needed and bring issues to the attention of the Department Manager and Human Resources as necessary. Make recommendations to manager in accordance with progressive discipline policy.
Train associates on safety standards and enforce those standards on a consistent basis.
Identify associates engaging in unsafe behaviors and retrain them appropriately. Complete accident investigations and take steps to prevent future accidents. Follow up with injured associates.
Use wet floor signs as required. Use personal protective equipment. D Promote teamwork and associate morale. Treat people with respect. D Recognize associate successes via the WLS Recognition Program.
Communicate properly and effectively with the guest, associates and managers. Effectively respond to guest complaints.
Conduct daily preshift meeting. Perform uniform inspection prior to opening shift and make necessary corrections immediately.
Represent department at staff meetings as required.
Know laws concerning treatment of trespassers
Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location of fire extinguishers.
Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment-free work environment.
Always answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed.
Respond to pages and radio calls immediately.
Complete basic mathematical calculations including adding, subtracting, multiplying and dividing...
Responsible and accountable for issued bank. Count bank at beginning and end of shift. Report all over/shorts to management. Comply with all hotel and department accounting procedures.
Audit guest checks for pricing and sales tax errors.
Prepare the gross revenue report for all hotel managers.
Ensure that trail is in balance by the close of each shift.
Prepare a summation of all house charges and all credit card vouchers accepted by the hotel. The aggregate total is reconciled with the trail balance.
Determine the correct cash figure based on micros reports minus corrections and adding machine tape of the drop sheet.
Verify that all food & beverage figures have been accounted for by cash, charge, or corrections.
Prepare the daily food & beverage sales summary and distribute to management.
Prepare over/short report for accounting and restaurant.
Protect confidential information.
Post all late charges and all guest check corrections to guest folios for 3:00 AM express check- outs.
Act as the manager on duty for the third shift, if applicable.
Balance credit cards daily.
Must be able to operate hotel van, if applicable.
Ensure security and confidentiality of all guest and hotel information and material.
Practice energy conservation at all times.
Notify manager/AYS of maintenance issues.
Maintain a clean and orderly work area in accordance with hotel standards. Complete daily/weekly cleaning schedule.
Attend work on time as scheduled and adhere to attendance policy.
Utilize property Service Recovery/Defect Tracking processes. Input defects into computer system.
Report unsafe conditions and suspicious activity to Loss Prevention/Management.
Wear uniform, including nametag at all times in accordance with the Standards of Appearance.
Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants).
Adhere to all work rules, procedures and policies established by the company. This includes, but is not limited to those contained in the Associate Orientation Handbook and the red Emergency Response Procedures Manual. Have a thorough knowledge of emergency procedures. Complete Chemical Training and Blood borne Pathogen Training.
Follow proper key control procedures
Work nights, weekends, and holidays as necessary.
Perform other duties as assigned.

Other Information

COMPETENCIES

Job Knowledge
Flexibility/Adaptability
Quality of Work
Perseverance
Quantity of Work
Organization Skills
Guest Focus/Customer Service
Effort
Reliability/Dependability
Judgment/Problem Solving
Motivation/Initiative
Cooperation/Teamwork

SKILLS

Must pass certification quiz/test for position.
If applicable, must hold valid driver's license and maintain acceptable driving record

EDUCATION/EXPERIENCE
None required

WORKING CONDITIONS

Lift, carry or otherwise move up to 10 lbs. regularly.
Lift, carry or otherwise move up to 50 lbs. occasionally with assistance.
Follow proper moving and lifting procedures identified in Departmental Orientation Handbook.
Regularly required to stand; sit; walk; reach; use hands to finger, handle or feel; talk and hear.

FULL TIME BENEFIT OVERVIEW

Medical, Dental, and Vision
Life Insurance
Employee Assistance Program (EAP)
401(k)
Vacation and Paid Time Off (PTO)
Tuition Reimbursement
Complimentary and Discounted Rooms

Location Code: 1003

Night Audit Supervisor

1 week ago

White Lodging - Aloft Austin Downtown Austin Austin, United States

Summary: · The Night Audit Supervisor oversees the Night Audit function and reconciles the hotel's revenue while ensuring the figures balance. · **Responsibilities**: · - Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations ...
Night Audit Supervisor

1 day ago

White Lodging Services Corporation Austin, TX, United States

The Night Audit Supervisor oversees the Night Audit function and reconciles the hotel's revenue while ensuring the figures balance. Responsibilities - Provide the highest quality of service to the guest at all times and anticipate and exceed guest ex Audit, Supervisor, Night, Dep ...
Night Audit Supervisor

1 week ago

White Lodging Austin, United States

Summary: · The Night Audit Supervisor oversees the Night Audit function and reconciles the hotel's revenue while ensuring the figures balance. · Responsibilities · •Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. K ...
Supervisor, Client Billing

1 week ago

Natera Austin, United States

**JOB SUMMARY**: · The **Supervisor, Client Billing** is responsible for supervising staff and processes to meet team and department goals. Promote customer satisfaction, both internal and external. Carry out supervisor responsibilities in accordance with organization policies, p ...
Certified Public Accountant

1 week ago

Austin Career Institute Austin, United States

**Job Overview**: · **Responsibilities**: · - Manage accounts payable and receivable processes. · - Contributes to student satisfaction through delivery of quality customer service in all aspects of the administration of financial aid and student employment services. · - Adheres ...
Internal Auditor Iii

4 days ago

City of Austin Austin, United States

Position Information · **Posting Title** · - Internal Auditor III**Job Requisition Number** · - COA091335**Position Number** · **Job Type** · - Full-Time**Division Name** · - AWU - Internal Audit**Minimum Qualifications** · **Education and/or Equivalent Experience**: · - 4 year d ...
Dps - Fin - Team Lead, Accounts Payable - 1018

4 days ago

TEXAS DEPARTMENT OF PUBLIC SAFETY Austin, United States

**DPS - FIN - Team Lead, Accounts Payable - 1018** **(** **)** · **Organization**: TEXAS DEPARTMENT OF PUBLIC SAFETY · **Primary Location**: Texas-Austin · **Work Locations**: AUSTIN HQ (MAIN) 5805 N LAMAR BLVD PO BOX 4087 AUSTIN TX 78773 Austin 78752 · **Job**: Business and Fina ...
IT Supervisor

1 week ago

White Lodging - JW Marriott Austin Austin, United States

Summary: · SUMMARYUnder the supervision of the IT Director, the IT Supervisor provides departmental support. The IT Supervisor will assist in managing all systems and technology in the hotel. The IT Supervisor will also support the IT Director in administrative duties related to ...
Payroll Administrator

4 days ago

Marriott International, Inc Austin, United States

**Job Number** · **Job Category** Finance & Accounting · **Location** Renaissance Austin Hotel, 9721 Arboretum Boulevard, Austin, Texas, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Ch ...
Custodial Supervisor, Blue

1 week ago

Goodwill Industries of Central Texas Austin, United States

**Summary of Position** · The Custodial Supervisor (CS) is responsible for managing day-to-day planning and implementation of all custodial activities. The CS ensures that the custodial team achieves daily service goals and contractual compliance through active supervision, hands ...
Materials Handler

5 days ago

White Cap Austin, United States

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. · The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, ...
Office Coordinator

1 week ago

ResCare Community Living Austin, United States

Our Company: · ResCare Community Living · Overview: · **Responsibilities**: · The Office Coordinator tracks and processes accounts payable invoices and oversees the supervision of the payroll process, ensuring employees are paid timely and accurately. · **Essential Job Responsibi ...
Regional Quality Manager

2 days ago

Join Parachute Austin, United States

**Position Title**:Regional Quality Manager - Remote · **Location**:Remote · **Compensation**:90K · **Full Time - Direct Hire** · **Who Are We?** · Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and ...
Human Resources Director

13 hours ago

Foundation Communities Austin, United States

**Position Summary**: Foundation Communities Human Director (HRD) will oversee and direct the daily and routine functions of the HR and Payroll teams, including hiring and interviewing department staff. The HR Director will support and oversee the administration of the benefits, ...
Director of Compliance Division

1 week ago

Texas Department of Transportation Austin, United States

**Director of Compliance Division** **-** **(**2401496**)** · **Position Information** · The Texas Department of Transportation is on the search for a Director for its Compliance Division based in Austin, Texas. · If you have strong leadership and managerial skills, ability to ma ...
Night Operations Manager

4 days ago

ABM Industries Austin, United States

An ABM Night Manager is responsible for the growth, operational and financial success of his/her branch. The Night Manager must lead a diverse team, engage in regular client interaction, develop internal and external relationships, deliver financial goals, manage and forecast an ...
Annotation Specialist

3 days ago

Environmental Solutions Group Austin, United States

**Position Title**:Annotation Specialist - Team Coordinator I · **Position Status**:Full Time · **Operating Company**:Environmental Solutions Group -**_ _**3rd Eye · **Location**: Chattanooga, TN or Austin, TX · **Department**:Digital · **Reports to**: Media Annotation and Retrie ...
Account Supervisor

4 days ago

Adlucent Austin, United States

**Account Supervisor** · Adlucent is looking for its next great Account Supervisor to drive team and client success. Account Supervisors have a leadership role leading a pod, and responsible for overseeing and optimizing multiple client accounts. Account Supervisors play a pivota ...
E-commerce Supervisor

1 week ago

Whole Foods Market Austin, United States

**Job Description**: · At Whole Foods Market, we're working to nourish people and the planet. We're committed to providing record-setting grocery delivery services to our Whole Foods Market On Amazon (WFMOA) customers. This fast-growing program requires talented, resilient, and p ...
Supervisor, Marketplace Billing

5 days ago

MongoDB Austin, United States

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion ...