- Provide technical leadership in the support of the learning management system (LMS)
- Responsible for the support, design, development, implementation, delivery, and maintenance of content, assets, and other resources used for instructional functions for Clinical Management CRO personnel
- Interface with the business to support the learning needs of the organization
- Works on assignments dealing with the routine and daily operation, use, and configuration of the LMS
- Identifies and communicates opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements
- Acquires and maintains knowledge of current technology as it applies to LMS software and systems
- Maintains procedures and policies to ensure the security and integrity of systems/networks
- Writes and maintains technical procedures and policy documentation
- Acts as an internal consultant by analyzing data and recommending solutions to utilize the LMS to deliver, track training and measure performance to meet organizational objectives
- Creates and updates resources to train and support learners on how to use the technology for online and professional development
- Creates user logins as needed and assigns user permissions
- Creates and manages user structures including the creation of user groups and learning cohorts
- Manages course enrollment including progress tracking
- Publishes and archives online or blended learning solutions, assigns training curricula, and adds and deletes resources
- Works with the appropriate departments to manage the course asset library
- Populates course information and assigns learners
- Develops and updates standardized tools and reporting for ongoing access to learning information; generates standard and custom reports
- Creates and manages the overall course structure and sets up course programs based on specifications
- Manages tracking of course revisions and history
- Builds online assessments and evaluations in LMS for courses
- Provides troubleshooting assistance for users regarding logging in to the LMS and accessing courses.
- Serves as point of escalation for support issues, which may include interaction with LMS vendor and other vendor support services.
- 5+ years experience as an LMS administrator or in similar position
- Coursework and/or certifications relating to learning management system administration preferred
- Advanced recent ComplianceWire experience a must
- Technical skills including troubleshooting, and understanding of directory, file structures, and systems
- Ability to problem solve, prioritize and multi-task
- Ability to collaborate with others at all levels of the organization as well as vendors
- Ability to be flexible and dynamic, open to change and work in an ambiguous environment
- Customer service skills, responsive attitude
- Strong oral and written communication skills; ability to communicate complex technical concepts in layman's terms
- Intermediate Microsoft Excel skills
- Intermediate Microsoft Teams skills
- Some project management experience
- Experience with ComplianceWire data upload tools
- Experience with pharmaceutical study training management
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Learning Management System Administrator - Trenton, United States - GForce Life Sciences
Description
The Learning Management Systems (LMS) AdministratorSummary
User Management:
Course Management:
Troubleshooting:
Qualifications/Experience:
Required Skills Include:
Preferred Skills Include:
Learning Management System Administrator professionals in Trenton
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Kerry Nulman
Lead generation/business development consultant
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jasmine rogers
I have very strong communication skills, Iam well put when it comes to verbal or written task, I als ...