- Unlimited career development opportunities, both nationally and internationally. The sky is your limit
- Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential
- Give back through our Corporate Social Responsibility activities and local community based philanthropy.
- Posting and balancing charges and settlements for room, restaurant and bar daily work; maintaining files, and running the computer system through nightly processing sequences to reset for the next day's use in balancing applicable functions.
- Preparing and transmitting credit card deposits, and is able to verify accuracy of credit card transactions and batch reports.
- Will also process all city ledger work to accounting, as well as perform as a Front Desk Agent which represents the hotel to the guest throughout all stages of guests hotel experience including: reservations, check-in and check-out and any follow up communication.
- Welcome all guests in a luxury environment, completing both check-in and checkout procedures and creating a warm greeting/farewell to the departing guests.
- Handling incoming phone calls to the hotel including In-house guest requests.
- Must be able to handle any security problems and is able to report any unusual occurrences, with the assistance of the security staff.
- Previous experience with Opera a plus or a comparable property management system (PMS).
- Must have experience working with computers, specifically Word, Excel and messaging.
- Must be able to multitask and have excellent attention to detail as well as organizational skills.
- Candidate should have a professional demeanor with an outgoing personality, be customer service oriented and committed to delivering Luxury Service.
- Must be able to work with little supervision. Required to be able provide self-direction for identifying and completing tasks.
- Minimum 1-year experience in similar position in a luxury setting or hotel school degree.
-
Customer Service Agent
3 weeks ago
Optec Design Philadelphia, United States**Job Title**: Customer Service Agent · **Overview**: · As a Customer Service Agent, you will be the frontline representative of our company, providing exceptional service to our valued customers. You will be responsible for addressing inquiries, resolving issues, and ensuring cu ...
-
Ft Agent Guest Service
1 week ago
Hilton Philadelphia, United StatesFT Agent Guest Service - Doubletree by Hilton Philadelphia Center City · A Front Desk Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · ...
-
Customer Service Operations Agent
1 week ago
Piedmont Airlines, Inc. Philadelphia, United States Full timeWe can't wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow._ · **Essential Duties**: · - Log and relay gate changes, cancellations, service requests, and other pertinent flight information ...
-
Guest Service Agent
5 hours ago
Hampton Inn & Suites Deptford Township of Deptford, United StatesGuest Service Agent · First impressions mean everything What you do the second a guest walks through the door sets the expectation for the rest of their stay. Making a guest feel at home as soon as they walk in is essential in any successful operation. Whether it is a family gett ...
-
Rush Street Interactive Collingswood, United States**What you won't find anywhere else**: · - Four days on, three days off per week · - Fun office atmosphere with nitro coffee on tap, carefully curated snacks, and sports playing all day · - Ability to learn about a fast growing industry · - With hard work and determination, oppor ...
-
Passenger Service Agent
1 week ago
dnata Philadelphia, United StatesOverview · dnata is hiring Passenger Service Agents at PHL Airport · Pay Rate $15.06/hr · Shift hours 2:30pm-6:30pm · * Weekly pay, 401K, paid time off, paid training and company uniforms * · We are "Reconnecting a Better World" through our best-in-class team of dedicated, passio ...
-
Passenger Service Agent
1 week ago
dnata Philadelphia, United Statesdnata is hiring Passenger Service Agents at PHL Airport · Pay Rate $15.06/hr · Shift hours 2:30pm-6:30pm · * Weekly pay, 401K, paid time off, paid training and company uniforms * · We are "Reconnecting a Better World" through our best-in-class team of dedicated, passionate, and h ...
-
Ramp Agent/Ground Service Agents
2 weeks ago
Dnata Philadelphia, United StatesOverview: · dnata is hiring Ground Service Agents at PHL Airport · Pay Rate $15.06/hr · part time shift 2:30pm-6:30pm · * Weekly pay, 401K, paid time off, paid training and company uniforms * · We are Reconnecting a Better World through our best-in-class team of dedicated, p ...
-
Guest Service Agent
6 days ago
Hersha Hospitality Management, LP Philadelphia, United StatesOverview · Opportunity: Guest Service Agent · Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. · Your Growth Path · Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager · You ...
-
Customer Service Agent
1 week ago
Jerry Philadelphia, United States**Customer Service Agent** · Philadelphia, Pennsylvania / Sales and Service Service / Full-Time + Respond to our customers insurance questions on behalf of our carriers via phone, text, email, or through the app · + Help our existing customers with their current policies · + I ...
-
Guest Services Agent
2 weeks ago
Wyndham Hotels & Resorts Philadelphia, United States** Guest Services Agent** · Location: Philadelphia, PA, US, 19106 · Property Name: Wyndham Philadelphia Historic Req Id: 15835 · Wyndham is now seeking a Guest Services Agent to join our team at the Wyndham Philadelphia Historic location in Philadelphia , Pennsylvania . · **J ...
-
Member Services Agent
1 day ago
Rue Gilt Groupe Philadelphia, United StatesThe Role: Contact Center Agent (Call Center) · Are you looking to work somewhere that your suggestions are heard, and you cqan help implement them? Do you love finding a good deal and you have a PASSION for FASHION? Are you driven by helping people? Do you want to work and colla ...
-
Guest Service Agent
15 hours ago
Rittenhouse Hotel Philadelphia, United StatesOverview: · Opportunity: Guest Service Agent · Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. · Your Growth Path · Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager · ...
-
Guest Service Agent
2 weeks ago
Holiday Inn Express and Suites Chambersburg PA Chambersburg, United States_**Open Availability is REQUIRED **_ · Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required. · Essential Job Duties · - Gree ...
-
Guest Service Agent
6 days ago
Rittenhouse Hotel Philadelphia, United StatesOverview · Opportunity: Guest Service Agent · Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. · Your Growth Path · Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager · Yo ...
-
Guest Service Agent
6 days ago
Kimpton Hotels & Restaurants Philadelphia, United StatesWhy Were Here · We believe heartfelt, human connections make peoples lives better. Especially the people who work here. · Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and ...
-
Guest Service Agent
1 week ago
Remington Philadelphia, United StatesJob Description · What you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. · Promptly, accurately and efficiently know how and wher ...
-
Player Services Agent
1 week ago
Rivers Casino Philadelphia, United StatesEngagement Expectations: · We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: Smile, display energy and open body language · Proactively greet team members and guests, initiat ...
-
Guest Service Agent
2 weeks ago
Remington Philadelphia, United StatesJob Description · What you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. · Promptly, accurately and efficiently know how and whe ...
-
Customer Service Operations Agent
2 weeks ago
Piedmont Airlines Philadelphia, United States Full timeWe can't wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow. · At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To con ...
Night Auditor/ Overnight Guest Service Agent - Philadelphia, United States - SOFITEL
Description
Job Description
Job DescriptionCompany Description"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"
Company Description
Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel – Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere. We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden. Enjoy our signature hand-crafted cocktails in Liberté Lounge, the "in-place" to gather and mingle for Philly's finest clientele.
Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience.
Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team
Job DescriptionFirst impressions are everything
We are seeking a qualified, service-minded ambassador for the Overnight Guest Service/Night Auditor position.
Overnight Guest Service Agent/Night Auditor
What's in it for you:
What you will be doing:
Your experience and skills include:
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
