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    Practice Leader - San Francisco, CA, United States - CloudFlare

    CloudFlare
    CloudFlare San Francisco, CA, United States

    Found in: Jooble US O C2 - 5 days ago

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    Description

    Available Locations:
    Remote, US

    Practice Leader - Zero Trust - Professional Services


    About the role:

    Overview:

    We are seeking a highly motivated and experienced Practice Leader for our product portfolios: Practice Leader - Application Services - Professional services to join our growing team.


    The Practice Leader will be responsible for:

    Responsibilities:
    Act as a product manager of professional services specifically in: Network Services; Zero Trust; and Application Services.
    Prioritizes and executes on building offerings based on alignment with strategic vision.
    Review information gathered by PS Leaders and Implementation Managers to understand offering value propositions.
    Execute on building PS offerings based on direction from Leadership.
    Builds sales collateral, scoping guidelines, project plans, delivery kits/accelerators.
    Leads effort to create and maintain selling and delivery enablement.
    Creates service offerings that are in-line with quick wins.
    Focuses on a-la-carte add-on services and packaged services targeting different customer profiles, E.g., Mid-Market, Enterprise, etc.
    Demonstrates good communication skills across the PS organization (Delivery Leaders, Engagement Management, Consulting Delivery) and Customer Success team.
    Own and launch internal and external marketing campaigns (e.g. blog posts, videos, webinars, internal enablement, presentation on worldwide field calls, regional leader calls, etc.) about new or improved offerings.

    Drive the team's comprehensive understanding of Cloudflare's platform and capabilities, including configuration, optimization, and troubleshooting, ensuring collective expertise within the practice.


    Qualifications:
    Bachelor's degree in Business, Information Technology, or a related field.
    Minimum of 5 years of experience in professional services, project management, or a customer-facing role.
    Strong understanding of the professional services landscape, including both internal and partner-provided services.
    Excellent Prior work experience as a Product Manager, Practice Manager
    Knowledge and familiarity with the Software Development Life Cycle
    Demonstrated progressive relevant experience defining, developing, and executing training strategies, operations and action plans
    Ability to quickly understand technical concepts and explain them to customer and professional services audiences (mostly technical)
    Proven ability to effectively interact with and influence senior executives and team members
    Communication, negotiation, and interpersonal skills.
    Experienced in giving and receiving constructive feedback
    Ability to thrive in a fast-paced, unpredictable environment
    Good understanding of how the Internet works, Networking and Security, Zero Trust Services/SASE, DNS, TCP/IP, TLS, APIs and related technologies
    Experience with Jira and Salesforce (or similar CRM tool) is a plus.
    Fluency in English (written and oral) is a must. Fluency in one or more additional regional languages is a plus.

    Hands-on experience implementing and managing content delivery network (CDN), distributed denial-of-service (DDoS) protection, web application firewall (WAF), load balancing, and other related solutions for clients across various industries.

    #J-18808-Ljbffr
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