Training/Organization Development Analyst - Auburn, United States - Placer County

Description

Introduction

Living in Placer County from Placer County Video Portal

Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn For more information about Placer County, please visit

To view the recruitment brochure for this exciting opportunity and its associated salary and benefits, please click here.

POSITION INFORMATION

The Human Resources Department is seeking to hire an innovative and dynamic individual to join the Learning and Development team to oversee countywide learning and development, employee engagement, and wellness programs. This position will collaborate with industry leaders to ensure these programs meet Placer's workforce performance and professional development needs. The person in this role will report to the Human Resource Manager for Benefits, Organizational Development, and Operations and will exercise independent judgment in overseeing the learning and development, engagement, and wellness programs. This person will possess expertise in analyzing training needs, skill gap analysis, designing and developing curriculum, delivering learning, and evaluating programs to meet the changing needs of the organization.

The ideal candidate should have proven experience in organizational behavior, change management, adult learning principles, and instructional design methodologies. This person will collaborate effectively with Human Resource staff, cross-functional teams, and senior leadership to provide proactive, innovative, and adaptable leadership and drive employee development and organizational growth county-wide.

This classification is scheduled to receive a general wage increase of 4% in July 2024.

BENEFITS

Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department.

Click here to view Management benefits.

For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website.

DEFINITION

Under general direction, to plan, organize, develop, design, coordinate, and present County-wide and departmental specific training programs; to facilitate/mediate the most sensitive and complex workplace disputes/issues in the County in an effort to resolve issues, complaints, or disputes; to perform a variety of administrative functions in support of the assigned division; and to act as a productive and positive team member.

DISTINGUISHING CHARACTERISTICS

This is the advanced journey level class within the Training and Organizational Development Analyst series. This class is distinguished from subordinate classes within the series by the greater level of responsibility assumed, complexity of duties assigned, independence of action taken, and the performance of administrative functions. Employees in this job class perform more difficult and responsible types of duties assigned to classes within this series. Employees at this level are required to be fully trained in all policies, procedures, and operations related to the Training and Organizational Development Division within the Human Resources Department.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from a Principal Management Analyst.

Exercises direct supervision over professional, technical and clerical staff. May exercise direct supervision over assigned technical and/or clerical employees.

EXAMPLES OF ESSENTIAL DUTIES

Duties may include, but are not limited to, the following:

• Participate in the planning, development, coordination, and implementation of the County's training plans/programs for management and non-management employees; prepares recommendations regarding programs, consultants, operational processes, surveys, curriculum writing, and needs assessments.
• Participate in the planning, development, coordination, and implementation of programmatic, administrative, and operational activities with designated areas of responsibility; monitor and evaluate work in progress to ensure compliance with goals and objectives.
• Plan, design, develop, oversee, and implement County-wide and specialized training programs to support the County's and departmental goals, objectives, and philosophy; may assign work activities and projects to subordinate staff and/or consultants; monitor timelines; observe and evaluate the effectiveness and success of training classes and sessions.
• Participate in the planning, development, coordination, and implementation of assigned training activities throughout the County; schedule classes; coordinate the efforts of the training/development staff and consultants; coordinate and participate in the development of classes, handbooks, manuals, course outlines, and other material.
• Provide supervision to assigned professional, technical and clerical staff in support of a variety of training and event planning and coordination programs and activities; provide positive leadership and direction to a team of professional and technical staff; act as a resource to staff in providing positive training and organizational development services.
• Coordinate and implement the training/educational components of assigned County-wide programs or initiatives; lead project teams; identify program goals and objectives; implement program; monitor and evaluate results of the effort.
• Plan, coordinate, and administer the County's Tuition Reimbursement Program; screen courses to determine eligibility in the program; participate in community consortiums and organizations; network in an effort to identify valid educational opportunities in the community; develop and implement effective internal marketing methods.
• Participate in the planning, development, coordination, and implementation of career counseling activities for County employees; provide direction and advice to employees about course and curriculum content choices in relation to job relevance, career development, and upward mobility.
• Participate in the planning, development, coordination, and implementation of facilitation and mediation efforts; facilitate cooperation and communication among County departments as well as between individuals, groups and community forums; make recommendations on conflict management situations.
• Participate in the development and administer the County's training/organizational development program budget(s); forecast funding needs, staffing, equipment, materials, and supplies; monitor approved expenditures; recommend mid-year adjustments as necessary.
• Coordinate the work of consultants; assist in the preparation of requests for proposals, review bids, interview consultants; communicate expectations and priorities and monitor outcomes; negotiate contracts.
• Maintain awareness of and participation in external professional environment and resources to ensure the highest level of professional standards are applied to service delivery within the County.
• Build and maintain positive working relationships with co-workers, other County employees and managers, and the community utilizing accepted principles of effective customer service.
• Represent the County of Placer, the Human Resources Department and its Training/Organizational Development Division to the public and to other agencies in a positive and productive manner.
• Serve as a positive and motivational team leader as well as a positive and effective member of a peer group.
• Perform related duties as required.

MINIMUM QUALIFICATIONS

It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.

Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Experience: At least two years of progressively responsible professional training, organizational development, engagement, and/or wellness program experience performing duties similar to a Training and Organizational Development Analyst II with Placer County.

Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in organizational development, human resource management, personnel administration, education, communications, public administration or a related field.

Required License or Certificate:

• May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.
• Certificate in mediation and facilitation highly desirable.

NOTE:Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department.

NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

• Pertinent local, state, and federal laws, guidelines, and regulations.
• Standard and accepted principles and practices of adult learning theories, training and development, and training design and their successful application within the workplace environment.
• Standard and accepted principles and practices of leadership, motivation, team building and conflict resolution.
• Standard and accepted office procedures, methods, and computer equipment and related spreadsheet, word processing, and presentation applications.
• Standard and accepted usage of the English language including spelling, punctuation, and grammar.
• Communication techniques required for gathering, evaluating and transmitting information and directing group discussions.
• Standard and accepted principles and practices of research and analysis.
• Basic principles and practices of budget preparation and administration.
• Basic principles and practices of supervision, training, and personnel management.
• Principles and practices of communication processes, group dynamics, meeting facilitation, mediation, conflict resolution, and assessment centers as a career development tool.

Ability to:

• On a continuous basis, know and understand all aspects of assigned job; intermittently analyze work papers, reports and special projects; explain and interpret policies and programs; know laws, regulations and codes; problem solve programmatic and operational issues.
• On a continuous basis, sit at desk and in meetings for long periods of time. Intermittently twist to reach equipment-surrounding desk; perform simple grasping and fine manipulation; use telephone and communicate through written means.
• Stand for long periods of time in classroom; use of repetitive arm-hand movements to write on board or when utilizing a computer terminal to produce materials; lift moderate weight such as when arranging supplies on shelves, moving equipment and material from a supply area to a vehicle, arranging tables and chairs and setting up audio-visual equipment.
• Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
• Negotiate contracts and agreements.
• Communicate clearly and concisely, both orally and in writing.
• Function as a productive and positive team member and effective team leader.
• Understand, interpret and apply complex laws, regulations, policies, and procedures.
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
• Obtain information through interview process; successfully accomplish multiple assignments; and deal firmly and courteously with the public.
• Determine effective method of research; and compile data and present in form most likely to enhance understanding.
• Prepare reports, statistical data, forms, questionnaires and surveys.
• Apply the principles and practices of motivation, team building and conflict resolution.
• Use a computer, calculator, telephone, and photocopy machine.
• Work with various cultural and ethnic groups in a tactful and effective manner.
• Establish and maintain effective working relationships with those contacted in the performance of required duties.

SELECTION PROCEDURE

Training & Experience Rating (100%)

Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list.

CONDITION OF EMPLOYMENT

Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn.

SUBSTITUTE LISTS

The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied.

EMPLOYEES OF OTHER PUBLIC AGENCIES

Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here.

EQUAL OPPORTUNITY EMPLOYER

Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation.

Conclusion

For questions regarding this recruitment, please contact Erica Priddle, Human Resources Analyst, at or