- Hourly pay
- Overtime Pay (as applicable)
- Paid Travel Time (as applicable)
- 401-k
- 401-k matching
- Paid Training
- Paid Holidays
- Accrued paid time off earned
- Service oriented
- Comfortable with learning and using new technology
- Enjoy working with customers and operations personnel
- Appreciate working a flexible schedule, night shifts or weekends as our customer might need
- Enjoy working for a growing organization offering new experiences and career growth
- Answer service calls and accurately record information from customers into electronic database
- Provide professional and courteous services to all customers
- Assist in marketing projects while updating daily schedules and calendars
- Set schedule for leak detections, service calls and repairs
- Prepare work order and distribute to technician
- Dispatch service orders and relay messages via phone, email, text messages or other communication devices
- Assist with collections and coordinate with collection agency
- Handle customer questions and complaints; when the issue is beyond the representatives' knowledge, forwards to the assigned specialist or other appropriate staff
- Contact customers to assess customer satisfaction
- Prepare and file invoices and documents, and compose correspondence as requested
- Assist in familiarizing newly onboarded Customer Service Representatives in office protocols & procedures
- Enjoy being in a job that rewards intuitive, hardworking, efficient, people who have a keen eye for detail and enjoy working with customers
- Ability to deliver excellent customer service
- Exceptional team player; fun, energetic, goal oriented, positive, optimistic, and positive attitude
- Self-motivated, enjoy working independently, self-starter, organized, and enjoys being self-directed
- Neat appearance, and a high standard of professionalism and character.
- High School or equivalent
- Prior customer service experience is a plus but not required
- Veterans from all branches are highly desired & encouraged to apply
-
Customer Service Representative
1 week ago
Velocity Enterprises Franklin, United States"We move people, people move us. Leave Germany, head to Portugal: Dreamy coastlines, idyllic landscapes, and mild climate, among many other things, await you in Portugal. We are looking for customer service representatives (m/f/d) for an international service company through dire ...
-
Service Representative
2 weeks ago
Ecolab Columbus, United States Full timeJOB DESCRIPTION Ecolab is hiring and we are excited to turn your next opportunity into a career Are you someone who uses your hands-on skills to solve problems? Do you enjoy the hospitality industry but are looking for a career that allows for a flexible schedule? We are looking ...
-
Customer Service Representative
2 weeks ago
Russell Tobin Columbus, United StatesCompany Overview: Join our dynamic team at Russell Tobin, a leading staffing provider dedicated to delivering exceptional customer service and technical support. We are seeking a highly motivated and skilled Service Desk Agent to join our team and provide top-tier support to our ...
-
Customer Service Representative Field Sales
1 week ago
Eclipse Solutions Franklinton, United StatesRexel. Feel the energy. Welcome to Rexel, where a world of opportunities awaits you. This is not just a job, it's a real mission. Join us in leading the way in the context of energy transition and digitalization, alongside our customers. You'll be part of a team full of strength ...
-
Technical Service Representative
1 week ago
Hexion Columbus, United StatesTechnical Service Representative - Remote Mid-West · Date: May 31, 2024 Location: Columbus, OH, US · Company Overview · Grounded by a history that is deeply rooted in innovation, Hexion is a global employer committed to building and protecting the future by producing innovativ ...
-
Customer Service Representative
2 weeks ago
Intuit - TurboTax Ohio, United StatesLearn more about the Gig: · As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Im ...
-
Customer Service Representative
3 weeks ago
Masis Staffing Solutions Columbus, United StatesCustomer Service Representative · Position Summary: This position is partial in the office and partial remote with training and potential weekly meetings held at the office. The Customer Service Account Representative maintains client accounts, which includes providing status inf ...
-
Customer Service Representative
3 weeks ago
Hamilton Parker Columbus, United StatesJOB DESCRIPTION · Responsible for assisting Hamilton Parker customers at the Customer Service Counter. The Customer Service Representative must reflect and represent Hamilton Parker's core values, H.E.A.R.T. (History, Enthusiastic, Adaptive, Reputable, Team-oriented). · JOB RESPO ...
-
Customer Service Representative
1 week ago
Russell Tobin Columbus, United StatesPosition – Customer Service Representative. · Location – Columbus, OH · Duration – 6 Months Contract · Position Description · Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. · Calls will need to respond with a hig ...
-
Customer Service Representative
2 days ago
Circle K Columbus, United States Full timeStore : 3470 W 450 S, Columbus, Indiana 47201 Availability - Shift/Days Evenings - Overnight Shift Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment a ...
-
Broker Service Representative
2 weeks ago
Elevance Health Columbus, United StatesJob Description · : Broker Service Representative · Location: Remote within 50 miles of an Elevance Health Pulse Point. · The Broker Service Representative is responsible for providing operational support and expertise to broker contacts (Broker, General Agency, etc.), Accou ...
-
Customer Service Representative
3 weeks ago
Apex Systems Columbus, United StatesBrand Ambassador · POSITION DETAILS · Position: Brand Ambassador · Location: ONSITE in Columbus, OH · Targeted Start: ASAP – anticipated duration of this project is 2-3 months with likely extensions. However, there is no guarantee of employment for any length of time. · Pay: $24 ...
-
Guest Service Representative
2 weeks ago
Nothing Bundt Cakes Columbus, United States Part timeThis position will be for approximately 10-25 hours a week. Monday-Saturday 8:30am to 1pm-2pm. · At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an even ...
-
Financial Services Representative
2 weeks ago
Nationwide Private Client Ohio, United States Full timeAre you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you At Nationwide, "on your side" goes beyond just words. Our custom ...
-
Customer Service Representative
4 weeks ago
PFS - Professional Financial Services Columbus, United StatesJob Summary: Under moderate supervision, supports the manager in the daily operations of the branch office. Performs branch collection activities. · Job Duties and Responsibilities: · Provides excellent customer and dealer service · Performs collection activities on delinq ...
-
Customer Service Representative
2 weeks ago
National Seating & Mobility Columbus, United States Full timeWhat is it like to work at NSM? · National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients' lives. We are dedicated to providing the best care for our clients' unique needs. · Whether the mobility need ...
-
Customer Service Representative
2 weeks ago
Computech Corporation Franklin, United StatesAbout the Company: · Computech Corporation has over twenty years' experience providing contract, temporary and direct hire staffing services. We successfully work with public and private sector entities nationwide and offer staffing solutions for Information Technology (IT), engi ...
-
Customer Service Representative
2 weeks ago
Insight Global Columbus, United StatesPosition: Collections Specialist/Customer Service Specialist · Location: Columbus, OH onsite during training, remote/hybrid after · Shifts/Schedule: 8:00-5:00 during training (60 Days) Hybrid/Remote after. · Contract/Perm: Contract · Pay Rate: $16-18/hr · Must Haves: · Call Ce ...
-
Overnight Service Representative
1 week ago
One and Only Fitness Consulting Columbus, United States Full timeWelcome to Max Fitness in Columbus, GA · Customer Service and the overall care of our members are always top priority at Max We are a family oriented facility and strive to know all members, as well as their families. This position will continue our service through all hours of t ...
-
Customer Service Representative
1 week ago
The Pet Spa & Resort Franklin, United States Full timeWe believe in the mission of "Pet Lovers Delighting Pet Lovers" and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, ...
Customer Service Representative - Columbus, United States - American Leak Detection - Columbus, OH
Description
Job Description
Job DescriptionCustomer Service Representative
American Leak Detection
Columbus, Ohio
Job Type
In office Customer Service Representative
Position includes:
Great candidates are likely to be
We enjoy developing our employees and providing comprehensive training in state-of-the-art methods and techniques using the best in equipment. We also provide all that you'll need (at no cost to you) to perform your job and serve our customers.
In the job you'll be asked to:
Desired Qualifications
Education & Experience
A little bit about our Company and team
Founded over 40 years ago, and teeming with great people, American Leak Detection has become the world leader in accurate, non-destructive detection of hidden water, sewer, gas and swimming pool leaks. American Leak Detection sets the standard for non-invasive leak detection and repair using proprietary methods and the most advanced, sophisticated technology. Our millions of satisfied customers include residential homeowners and industry professionals like plumbers, building contractors, insurance adjusters, apartment managers, drain cleaners, restoration specialists, Homeowners Associations, and municipalities.
Reach out today and let us know you're interested in learning more Visit the Careers section of our website American Leak Detection @