Restaurant General Manager - Grosse Pointe, United States - Bronze Door

Bronze Door Grosse Pointe, United States

1 week ago

Description

The General Manager is a high-profile role, simply because you oversee the daily operations of the entire front and back of house. In this senior role, you'll be involved at every level of decision making, while leading all aspects of the business to ensure the appearance, presentation and guest experience is second to none.

This is as much about people as it is about food, so you'll have to be comfortable dealing with a variety of guests and team members. Our guest satisfaction is just as important as our team members' satisfaction. Being people focused is paramount to your store's overall success. It is imperative that you be able to efficiently and accurately handle issues with guests and team members as they arise. Your ability to motivate and cultivate will be a key contributor to the overall bottom line performance of your location. Leading by example and lifting up your staff will result in revenue and profits.

Your job is to oversee all front house operations including but not in any way limited to staffing, food knowledge, extensive BWL knowledge, delivering a superior food and beverage experience while maximizing customers' expectations. Being able to balance seating capacity and plotting reservations, setting schedules and shifts that balance with the hours and volume in the restaurant, making instantaneous decisions based on volume.

Your entrepreneurial spirit and focus, along with personal initiative will result in high production, productivity and quality while exceeding standards. The importance of cost control in all areas is necessary to maximize revenue thus increasing profitability. Our level of exceptional quality foods and services is our recipe for success. Our pay structure is also result's driven rewarding those who can produce and lead a team of professionals to a common goal.

Back of the house management experience is also essential as you will oversee all back of house operations from ordering and delivering, prep, handling, storing and execution of food, ensuring compliance with all health and safety restaurant regulations.

Exemplified leadership skills are critical as we expect you to lead by positive example and uplift the team members during busy moments in our fast-paced environment. Ultimately, you will ensure everything runs smoothly and that our guests have an exceptional experience.

Requirements:

Proven work experience as a Restaurant Manager, Restaurant General Manager or similar role
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software, like OpenTable, Bev Spot, R365 and POS Touch
Strong leadership, motivational and people skills
Acute financial management skills
BS degree in Business Administration; hospitality management or culinary schooling is a plus
The General Manager will have impressive stamina and engaging social skills and remain cool under pressure. They will thrive on managing a hardworking team and be able to inspire them to deliver memorable events for all types of client. In a nutshell, a strong focused leader.

Responsibilities:

Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant's good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations

General Manager

1 week ago

Maximus Global Services Sterling, United States

**Join our team at Maximus Global Services** · Maximus Global Services (MGS) ultimate mission is to "Experience the difference of our people serving your people through leadership, innovation, and partnership". Provides aviation services at various airports in the US: Miami, Fort ...
General Manager

1 week ago

Self Storage Plus Management LLC Sterling, United States

**Key Requirements**: · - Customer Service · - Excellent customer service and communication skills · - with internal and external customers. Demonstrating genuine care · - empathy-active listening-and building trust and communication · - Handling customer inquiries or problems in ...
Assistant General Manager

1 week ago

Bubbakoo's Burritos Troy, United States

Full Job Description MINIMUM 4 YEARS EXPERIENCE · Assistant General Manager at Bubbakoo's Burritos play the key role to our success We rely heavily on you to bring our customer's phenomenal service. We work in a fun, upbeat, and friendly environment · As an Assistant General Mana ...
Apprentice General Manager

1 week ago

Chipotle Bloomfield, United States Full time

· Apprentice General Manager · DescriptionCULTIVATING A BETTER WORLD · Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversatio ...
Assistant General Manager

1 week ago

Bloomingdale's Garden City, United States

**About** · - Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. E ...
Marina General Manager

6 days ago

Oasis Marinas New Baltimore, United States

The General Manager is responsible for the marina's assets and operation, maintaining an efficient and profitable business. Reporting to the Regional Manage and working alongside the Marina Team, they will accomplish maintaining a high level of customer service with the team, cli ...
Restaurant General Manager

1 week ago

Taco Bell Grosse Pointe, United States

Restaurant General Manager · Grosse Pointe, MI · You and The Bell has a nice ring to it. · Taco Bell is growing We are looking for a dynamic leader who can develop a team of · existing team top performers. As the General Manager you lead the success of the · overall restaurant op ...
Restaurant General Manager

1 week ago

Harper Associates Grosse Pointe, United States

Restaurant General Manager $70-75,000++ Grosse Pointe · Prominent, upscale fine dining restaurant seeks new GM to upgrade level of customer service and oversee employee training. Very successful concept, with culinary operations directed by talented Chefs. Must enjoy guest inter ...
Restaurant General Manager

1 day ago

Harper Associates Grosse Pointe, United States

Job Description · Job DescriptionAre you a seasoned leader with a passion for hospitality and a flair for excellence? Do you thrive in a dynamic environment where creativity meets precision? If so, we have an exciting opportunity for you to showcase your skills as the Restaurant ...
Restaurant General Manager

1 week ago

Harper Associates Grosse Pointe, United States

Restaurant General Manager $70-75,000++ Grosse Pointe · Prominent, upscale fine dining restaurant seeks new GM to upgrade level of customer service and oversee employee training. Very successful concept, with culinary operations directed by talented Chefs. Must enjoy guest intera ...
Restaurant General Manager

1 week ago

Harper Associates Grosse Pointe, United States

Are you a seasoned leader with a passion for hospitality and a flair for excellence? Do you thrive in a dynamic environment where creativity meets precision? If so, we have an exciting opportunity for you to showcase your skills as the Restaurant General Manager at our upscale es ...
Restaurant General Manager

1 week ago

Taco Bell Harper Woods, United States

Restaurant General Manager · Harper Woods, MI · You and The Bell has a nice ring to it. · Taco Bell is growing We are looking for a dynamic leader who can develop a team of · existing team top performers. As the General Manager you lead the success of the · overall restaurant ope ...
General Manager Immediate Opening

6 days ago

Pure Barre Grosse Pointe, United States

Job Description · Job DescriptionPure Barre is the national leader in barre fitness with more than 500+ franchise locations in the United States and Canada. We are currently expanding our team at Pure Barre and are seeking a qualified General Manager that is focused on driving sa ...
Cannabis Dispensary General Manager

6 days ago

DACUT Harper Woods, United States

Do you have a passion for the Cannabis Industry and a vision for success? DACUT Dispensary is seeking an enthusiastic and knowledgeable individual to join our team as a Cannabis Store Manager. As the Assistant General Manager, you will collaborate with the General Manager to lead ...
General Manager

6 days ago

Qdoba Mexican Eats Roseville, United States

The perfect General Manager is a confident decision-maker who has a proven track record and experience in guest / customer service, employee management, business and financial management, and people motivation. He or she is an excellent communicator General Manager, Manager, Rest ...
General Manager

1 week ago

Domino's Pizza Detroit, United States

Company Description · OUR VALUES: · * The power of possible starts with our people. Fostering inclusion and diversity is simply the right thing to do. · * We believe creating a sense of belonging for everyone promotes a thriving culture of innovation where anything is possible. · ...
General Manager

1 week ago

PSG Global Solutions Detroit, United States

City General Manager. Location: Detroit, MI - Who You'll Work For:REEF's mission is to connect the world to your block. We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experie General Manager, Manager, Bus ...
General Manager

1 week ago

Domino's Pizza, Inc. Detroit, United States

Most other brands can say the same things We all pay relatively similar hourly wages, most are safe, fast paced, and offer training. What no other brand can match are the opportunities for growth that Dominos Corporate can offer. You don't need to General Manager, Benefits, Manag ...
General Manager

1 week ago

EquipmentShare Detroit, United States

EquipmentShare is Hiring a General Manager. · EquipmentShare is searching for an experienced General Manager to grow our rental location in the Detroit, MI area. · About EquipmentShare · EquipmentShare is dedicated to creating a connected jobsite for the modern contractor. We del ...
General Manager

1 week ago

Checkers Drive-In Restaurants, Inc. Detroit, United States

PURPOSE OF YOUR WORK · At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will be responsible for executing the restaurant plan, by achieving sales and profits goals an ...