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    Business Control Manager-Broker Dealer Customer Protection Manager-Global Market Operations - New York, United States - Bank of America

    Bank of America
    Bank of America New York, United States

    6 days ago

    Bank of America background
    Full time
    Description

    Job Description:

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

    One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

    Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

    Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

    Job Summary

    The role resides within the Client Asset Control Group (CACG) Americas (AMRS) region. CACG AMRS is a Global Markets Operations team which provides front-to-back oversight of customer protection regulatory requirements across two Bank of America SEC registered broker dealers.

    The role will serve as an individual contributor, acting as a subject matter expert (SME) and liaison for front office and operations partners regarding firm specific queries on treatment for custody, processing flows and/or new business proposals under the US broker dealer regulatory customer protection rules, with specific focus on SEA Rule 15c3-3: Possession or Control. The role will support large scale change initiatives, and help with provisioning of training on existing and emerging regulatory rules to impacted stakeholders. The incumbent will also report and advise on pertinent incidents and regulatory requirements with senior stakeholders and engage with auditors and/or regulators.

    Responsibilities:
    Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
    Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
    Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
    Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
    Performs QA activities including executing on controls, managing cases, and reporting results
    Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
    Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
    Work with Possession or Control and Regulatory Reporting teams to ensure systems and connected processes operated within requirements.
    Liase with front office lines of business on new product designs with impact to client seg and rehypothecation process.
    Provide audit assistance and guidance during internal/external reviews of segregation process.
    Support internal process training to key stakeholders infrastructure

    Job Description:
    This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

    Responsibilities:

  • Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
  • Performs monitoring and testing of controls, identifying issues and control improvements for remediation
  • Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
  • Manages the performance and productivity of team members that conduct quality inspection reviews
  • Ensures timely execution of QA activities including control execution, case management, and results reporting
  • Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
  • Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reportingRequired Skills Controls Management - Previous experience with DTC settlement and the Customer Protection Rule / SEA Rule 15c3-3.
    Issue Management
    Monitoring, Surveillance, and Testing
    Risk Management - 5+ years of experience in US Broker Dealer operations or front office or related regulatory/compliance expertise.
    Quality Assurance - Working knowledge of equities clearing, broker dealer operations, and Securities and Exchange Act Regulations.
    Analytical Thinking
    Attention to Detail
    Critical Thinking
    Problem Solving - Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.
    Written Communications - Presentable, confident and client focused. Comfortable leading meetings, creating presentation documents, and speaking to senior stakeholders.
    Recording/Organizing Information
    Decision Making
    Innovative Thinking - Ability to work collaboratively and challenge current processes in clear, logical manner.
    Prioritization
    Research

    Desired Skills:
    FINRA Series 99 a plus
    Experience with the change management Lifecyle.

    Skills:

  • Controls Management
  • Oral Communications
  • Risk Management
  • Stakeholder Management
  • Strategy Planning and Development
  • Continuous Improvement
  • Drives Engagement
  • Influence
  • Strategic Thinking
  • Talent Development
  • Data and Trend Analysis
  • Decision Making
  • Monitoring, Surveillance, and Testing
  • Problem Solving
  • Quality AssuranceMinimum Education Requirement: NullShift:1st shift (United States of America)Hours Per Week: 40

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