- Oversee all operations at the assigned location and ensure excellent performance that meets all requirements and standards
- Responsible for Daily Reporting and with input from the Government Management staff, the Passport Support Manager assigns Contractor personnel to specific work areas in order to accommodate fluctuating workloads
- Ensures that each Contractor employee signs an acknowledgement of the Passport Internal Controls and a Standards of Conduct within 1-day after employment and ensures Contractors adhere to internal controls, the Privacy Act, and personally identifiable information (PII) standards
- Hire and manage a technically proficient and professionally capable staff throughout the life of the contract
- Provide timely deliverables and performance related data to the Government in order to allow adequate monitoring, oversight, and performance measurement of support services
- Conduct continuous improvement activities to realize improved service delivery capabilities and performance
- Promote innovation, efficiency, and effectiveness
- Resolve problems with minimal disruption to the activities being performed under the contract.
- Respond rapidly to additional operational requirements requests and provide the appropriate levels of qualified staff
- Participate in conference calls and digital video conferences with DOS and other U.S. Government agencies
- May be requested to provide formal and informal briefings to visitors or at off-site conferences
- Support USG in ongoing studies and evaluations
- Ensure satisfactory conformance with contract provisions and performance metrics
- When assigned to a smaller Agency, the Passport Support Manager will be required to perform cashier closeout duties. Closeout duties such as: verify that the fee matches the type of application submitted, deposit the moneys into a bank designated by DOS, enter deposits into banking system (i.e. OTCNet), perform counter balance verifications with the counter management, close-out and reset cash registers daily
- Must be able to obtain and maintain a U.S government Secret security clearance. Note: US Citizenship is required to obtain a Secret Clearance.
- Bachelor's Degree
- PMP certification (preferred)
- Minimum Eight (8) years of progressive management experience in a production or office environment
- Four (4) years managing a team the size and scope of the Passport Center or Agency assigned
- Four (4) years managing seasonal/temporary work force
- Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook.
- Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external use
- Knowledge and expertise in personnel management
- Excellent oral and written communication skills
- Advanced understanding of MS office applications (Excel, Word, Outlook, and PowerPoint)
- Ability to prioritize workload for large teams and possess excellent organizational skills
- Ability to interpret and apply regulatory material
- Capable of performing duties of any Section Leader
- Must be bonded if performing cashier closeout functions
-
Instructional Specialist
1 week ago
Indian Prairie School District 204 Aurora, United StatesJobID: 13068 · **Position Type**: · Professional Development/Instructional Specialist**Date Posted**: · 4/9/2024**Location**: · Crouse Education Center**Date Available**: · School Year**Closing Date**: · until filled · **Job Summary**: · - Provide general support and assistance t ...
-
Inside Sales Representative
6 days ago
Thermamax Inc Aurora, United StatesPurpose of Role: · The target of position is successfully supporting, managing and improving sales processes (Salesforce, RFQs, admin processes, general customer requests, etc.) and supporting National Accounts Manager in daily operations. C-/D- customers' accounts responsibiliti ...
-
Graphic Designer
6 days ago
Resideo Aurora, United StatesResideo is seeking a Graphic Designer responsible for contributing to the ideation and creative development of marketing assets supporting product development, marketing campaigns, retail initiatives and customer experience for the Resideo, First Alert, BRK, and Honeywell Home br ...
-
Lead Associate
1 week ago
Par Mar Oil Company Aurora, United StatesPosition**:Lead Customer Service Associate** · Reports to: Store Manager/Assistant Manager · Purpose of Position: To provide excellent customer service in a manner which exceeds Company Goals and Expectations of Total Quality Service to our Guests. Assist Store Management in day- ...
-
Michel Germain Parfums Aurora, United StatesThe role of Fragrance Proactive Sales Specialist ( PSS ) is to support and sell Michel Germain Parfum while delivering excellent customer service and building brand awareness, in order to develop a strong, regular clientele base. · Utilize all Michel Germain tools ( SPH report, P ...
-
Administrative Manager/coordinator
1 week ago
ABCO MAINTENANCE INC. (BIC# 1854) Aurora, United States**Administrative Manager - IMMEDIATE HIRE (Hybrid/Remote Opportunity)** · ABCO Maintenance, a Facility Maintenance/Construction company, is urgently hiring an experienced Administrative Manager/right hand person to support our company owners. · **Why work for ABCO**: · - Salary: ...
-
Sonova Aurora, United StatesSonova AG · Who we are · In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without ...
-
Account Marketing Specialist
5 days ago
Sonova Aurora, United StatesSonova AG · Account Marketing Specialist · **Purpose of role**: Proactively work with customers to build, train and execute on local marketing plans and tools across multiple channels to drive consumer awareness, maximizing response conversion for our customers. · **Our Offer to ...
-
Sales Associate
1 day ago
Ann Taylor Factory Aurora, United StatesAt Ann Taylor, we believe in the modern woman's feminine strength, her remarkable willpower, her unapologetic independence and her strong sense of self and purpose. For over 60 years, we've passionately provided signature style so that she can navigate her world with confidence a ...
-
Innovation Hub Manager
1 week ago
Illinois Mathematics and Science Academy Aurora, United StatesOverview: · *** · The overall goal of the IMSA Innovation Hub is to provide a regionally-based community hub of engagement to expand IMSAs reach and impact across the state of IL. This will foster increased capacity and collaboration to better support IMSA's mission and vision. · ...
-
Coach/ops Mgr Trainee
1 day ago
Walmart North Adams, United States**Position Summary...** · **What you'll do...** · Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to · - Teach); communicating and collaborating with all levels of associates regarding s ...
-
Evening/ Weekend Shifts
1 day ago
Ann Taylor Factory Aurora, United StatesAt Ann Taylor, we believe in the modern woman's feminine strength, her remarkable willpower, her unapologetic independence and her strong sense of self and purpose. For over 60 years, we've passionately provided signature style so that she can navigate her world with confidence a ...
-
Assistant Manager
1 week ago
Par Mar Oil Company Aurora, United StatesPosition:Assistant Manager · Reports to:Store Manager · - As an Assistant Manager, you will help operate our stores on a day-to-day basis. You will help the Store Manager, ensuring that every shift operates smoothly. Youll also assist with local store marketing to help reach sale ...
-
Nurse Practitioner or Physician Assistant
6 days ago
MRG Exams Fletcher, United States Full timeWork can be performed by a Nurse Practitioner or Physician Assistant · We are looking for the right Nurse Practitioner or Physician Assistant to perform medical assessments on United States Veterans as part of the VA's disability benefits process. · In performing Disability Asses ...
-
Nurse Practitioner or Physician Assistant
6 days ago
MRG Exams Adams, United States Full timeWork can be performed by a Nurse Practitioner or Physician Assistant · We are looking for the right Nurse Practitioner or Physician Assistant to perform medical assessments on United States Veterans as part of the VA's disability benefits process. · In performing Disability Asses ...
-
Financial Accountant
1 week ago
RUSH Copley Medical Center Aurora, United StatesResponsible for various financial reporting and analysis pertaining to general accounting functions. This includes bank reconciliations, cash flow analysis and forecasting, journal entries, month end close procedures, monthly balance sheet reconciliations, variance analysis, fina ...
-
Technical Illustrator
1 week ago
Peerless Industries Aurora, United States**Company Description** · Peerless-AV is a leading designer and manufacturer of award-winning audio solutions for over 75 years. Our AV solutions range from interactive kiosks, outdoor displays, video wall mounts and more. You may not know Peerless-AV by name, but you have likely ...
-
Store Manager
5 days ago
The Estée Lauder Companies Aurora, United States**Position Summary**: · This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store ...
-
Fast Track Insurance Partner
1 week ago
New York Life - Todd Couture Aurora, United StatesOur mission is to provide financial security and peace of mind through our insurance, annuity, and investment solutions. We act with integrity and humanity in all our interactions with our policy owners, business partners, and one another. Grounded in both confidence and humility ...
-
Service Coordinator
1 day ago
Rogers Aurora, United States**Primary Responsibilities**: · - Responsible for providing quotes on all Service work orders requiring same (any work taking longer than a week needs to go to the Sr Service Manager for review and approval) · - Communicate with Technicians while on-site on any potential issues o ...
Passport Support Manager - Aurora, United States - Amentum
Description
This position is contingent upon contract award
Amentum is seeking a Passport Support Manager for an upcoming opportunity supporting a U.S Department of State contract. This contract provides onsite management, administration, and passport book/card application processing support at Passport Centers and Passport Agencies nationwide. The Passport Support Manager is responsible for excellent and compliant contract performance at the location assigned. Locations include: Aurora, CO, Honolulu, HI, Los Angeles, CA, San Diego, CA, San Francisco, CA and Seattle, WA.
This person will be responsible for the quality of deliverables and ensuring that performance requirements are upheld during contract performance. The Passport Support Manager shall liaise with Department of State staff and have full authority to act on behalf of the Contractor within the scope of operations at the location, including personnel management and hire/fire authority. Anticipated tasks include, but are not limited to, the following:
Minimum Requirements:
#passport
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
EEO is the Law Poster
EEO is the Law Poster Supplement
