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    Site Service Engineer - Santa Clara, United States - Applied Energy Systems

    Applied Energy Systems
    Applied Energy Systems Santa Clara, United States

    4 days ago

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    Description
    Job Description

    Job Description


    Position Overview:


    The objective of this position is to provide daily, on-going specialty gas equipment support at an R&D facility for a Fortune 500 Company in Silicon Valley.

    This position is responsible for ensuring the highest level of customer satisfaction by anticipating and meeting the customer's operational needs and commitments.

    The Site Service Engineer will also be responsible for interfacing and fostering relationships with various departments at the facility including EH&S, engineering, and operations by proactively responding to their on-going equipment needs.


    Responsibilities Include:
    Commission, troubleshoot, and maintain standard and custom SEMI-GAS gas delivery equipment
    Train new equipment operators
    Identify, analyze, and repair equipment failures
    Order and install new components and parts as needed
    Research and answer customer questions about product features
    Determine and recommend stand-alone and integrated SEMI-GAS products or services
    Perform mechanical, electrical, and software equipment modifications and updates
    Proactively respond to equipment issues to prevent costly production downtime
    Interface with various equipment stakeholders
    Respond to emergency calls as required
    Maintain system and service records and reports
    Occasionally work evenings and/or weekends as needed
    Meet or exceed ultra-high purity and specialty gas industry safety standards
    Meet or exceed site safety standards and company policies

    Essential Skills:
    Strong sense of urgency and responsiveness
    Demonstrate flexibility and a dedication to accuracy
    Problem solving and analytical skills
    Advanced electro-mechanical aptitude with an ability to perform a wide variety of hands-on tasks
    Proactive and independent
    Excellent communication and organizational skills


    Requirements:
    Bachelor degree in a technical field preferred; Associate degree required
    Minimum - 6 years' experience in servicing ultra-high purity specialty gas equipment or equivalent related experience
    Must be familiar with a variety of ultra-high purity and specialty gas industry concepts, practices, and procedures.
    A valid driver's license is required
    Physical

    Requirements:
    Ability to lift 50 lbs.
    Ability to wear safety equipment
    Ability to sit, stand, walk, touch, see and hear
    Ability to work in confined spaces and on ladders

    Benefits:
    Paid Time-Off- personal, sick, vacation, holidays
    Medical, dental, vision, Life/AD&D, and LTD Insurance
    401(k) plan with match
    Education/tuition reimbursement program
    Employee Assistance Program (EAP)
    Wellness benefits including various mental health resources, free counseling, and physical therapy

    Applied Energy Systems is an Equal Employment Opportunity and Affirmative Action Employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

    All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.

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