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    Customer Service Representative - Huntington Beach, United States - Connect Staffing

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    Description
    MINIMUM 6 MONTHS EXPEIRENCE IN CUSTOMER SERVICE WITHIN A MANUFACTURE.


    Connect Staffing is seeking a enthusiastic Customer Service Representative for a warehouse that manufactures various types of faucets in the city of Huntington Beach, CA.


    Schedule:
    Monday through Friday 8:00am to 4:45pm

    Requirements of a

    Customer Service Representative:
    Minimum 6 months experience in customer service with a manufacture.
    Proficiency in Microsoft Windows and all Microsoft Office applications.
    Experience in a manufacturing environment is a plus.
    Experience working with a fully integrated ERP system is a plus.
    Prior experience in roles such as customer service specialist, client support associate, service solution coordinator, consumer care representative and or client relation is a huge plus

    Benefits of a

    Customer Service Representative:
    Affordable Health and Dental Plans
    Cal-Savers Benefits
    Referral Program

    Responsibilities of a

    Customer Service Representative:
    Answer customer calls and actively listen to identify their issues.
    Build customer relationships, earning their loyalty and trust.
    Enter customer orders and returns in ERP system.

    Troubleshoot problems and resolve a range of customer issues from estimating lead times, offering design options, discussing shipping options, and resolving warranty concerns.

    Perform additional assignments per manager's direction.

    #CONHP


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