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Language Access Compliance Analyst - Boston, United States - Boston Public Schools
Description
Reports to:
Director of Language Access Services
Founded in 1647, Boston Public Schools (BPS) is the oldest public school district in the country.
With approximately 54,000 students from 139 different countries, with nearly one in every two students speaking a language other than English at home, BPS is one of the most diverse school districts in the nation.
Background:
Boston Public Schools is committed to delivering communications that are timely, accurate, and accessible to all those whom we serve.
We prioritize the implementation of a robust infrastructure to support schools in providing information to families in their native languages, with a focus on ensuring equity in access.
As the Language Access Compliance Analyst, your role will be pivotal in ensuring adherence to language access regulations and guidelines.
Our unwavering commitment is to guarantee equitable access to services for individuals with limited English proficiency and diverse linguistic backgrounds.
Responsibilities:
Policy Implementation
Review current language access policies and procedures to ensure alignment with local, state, and federal regulations.
Stay updated on changes in language access laws and guidelines and adapt organizational policies accordingly.
Analyze BPS staff knowledge of language access service offerings, determining deficiencies utilizing surveys and evaluation programming strategies. Collaborate with the Director of OLAS to address trends in need of action through tailored training proposals.
Develop and outline research-based protocol improvements/modifications for complying with federal, state, and local mandates regarding language assistance services for non-English speaking families.
Training and EducationDevelop language access training modules for district-wide consumption to improve compliance with regulatory requirements.
Conduct training sessions for staff, fostering a heightened understanding of language access services and requirements.
Provide guidance on cultural competency to support effective communication with families from diverse linguistic backgrounds.
Train and monitor school-specific Language Access Plans to ensure completion and adherence.
Strategic Coordination and Collaboration
Strategically collaborate with various departments to ensure the integration of language assistance service utilization into programming and services.
Consult with the Director and other stakeholders regarding language access-related policies and processes, offering recommendations on compliance, training, and guides.
Equity Focus
Ensure that language access initiatives are guided by equity principles using the BPS Racial Equity Planning Tool to provide services with impartiality and fairness.
Assessment, Monitoring, and Reporting
Support the evaluation of current language assistance service offerings and programs, conduct studies, and implement corrective action plans based on data-driven decision-making to improve existing services.
Support developing and maintaining the OLAS districtwide Language Access Dashboard, providing stakeholders access to language assistance service utilization metrics.Oversee the maintenance of meticulous records of language access services and dashboards, ensuring accurate and current compliance documentation.
Prepare reports that communicate completed and ongoing language access efforts, patterns, and trends in the utilization of language assistance services
Qualifications - Required:
Bachelor's degree in a related field
A minimum of 3 years of experience in Language Access, Interpretation, Translation, or related experience. Or 3-5 years of experience working as a compliance analyst or in a similar role.
Highly computer literate and mastery of
Microsoft Suite:
Word, Excel, PowerPoint, and Google products.
Proactive, creative, and tenacious problem solver with experience in organizing others to accomplish goals.
Experience and comfort engaging community members in various formats, including one-on-one, small groups, and public settings.
Knowledge of language access laws, regulations, and best practices.
Experience in language access training and education.
Excellent communication skills, navigating complex interactions with diverse linguistic and cultural backgrounds.
Ability to balance multiple priorities efficiently in a fast-paced team environment.
Excellent problem-solving and organizational skills with attention to detail.
Ability to work effectively individually and in a team-oriented, fast-paced environment.
Current authorization to work in the United States.
Commitment to gaining a greater understanding of urban school systems for continuous improvement.
Deeply held and unyielding belief in the overarching mission of public education
Qualifications - Preferred:
Second Language Proficiency in Arabic, Cape Verdean Creole, Chinese, French, Haitian Creole, Portuguese, Spanish, Somali, or Vietnamese.
Familiarity with desktop publishing software (InDesign, QuarkXPress, Framemaker, or Canva)
Familiarity and/or working knowledge of local, state, and federal laws pertaining to language access.
Grant writing and management experience.
Terms:
Managerial, B22.
The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to learn or work.
