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    Salesforce CRM Tester - Lansing, United States - Vertisystem

    Vertisystem
    Vertisystem Lansing, United States

    1 week ago

    Default job background
    Technology / Internet
    Description

    Job Title: End User Support - Software Test Analyst

    Location: Lansing, MI (Hybrid Role with 2 days onsite from day-1)offsite)

    Duration: 1+ Years Contract with Possible Extension

    Pay Rate: $50-$55/HR on C2C

    Onsite Interview Required at Lansing, MI

    Job Description

    As a Salesforce/CRM Tester, you'll be comfortable with Testing Salesforce applications and utilizing Azure DevOps for designing, maintaining, and executing test cases for the State Client

    Salesforce Testing


    • Strong knowledge and working experience in Service Cloud and Experience Cloud.


    • Participation in each phase of full Salesforce lifecycle implementations.


    • In-depth understanding of the capabilities and constraints of Salesforce.


    • Understanding of Salesforce Production and Sandboxes.


    • Analyze the impact of new solutions/enhancements and run appropriate regression testing.

    Azure DevOps for QA Tester


    • Document and evaluate test results and defects, track and manage defects through to resolution in Azure DevOps.


    • Ensure full traceability between test scripts, results, and client requirements.


    • Maintain and enhance existing test scripts.


    • Azure DevOps experience with Prepare Test Suites.

    Qualifications


    • Salesforce QA/testing: 6 years (Required).


    • Salesforce Service Cloud: 4 years (Required).


    • Azure DevOps Test Suite: 4 years (Required).


    • Nice in-contact Testing: 4 years (Preferred/Optional).


    • SQL: 1 year (Preferred/Optional).


    • Selenium/Test Automation or other Test automation tools: 1 year (Preferred).


    • Experience in State of Michigan Processes and guidelines (Preferred).


    • Should have Salesforce object knowledge such as flows, AppExchange packages, Lightning, Apex, and Significant QA Experience. This can come either in the form of real-world experience or actual hands-on background with Salesforce.


    • Knowledge of testing/QA best practices


    • Ability to create and utilize test scripts.

    Responsibilities for this position include but are not limited to:


    • Work in an agile environment and understand agile methodologies.


    • Participate in vendor requirement sessions with customers and understand the requirements and be comfortable writing Test Plans/Test Suites in Azure DevOps and easily maintainable for SOM.


    • Work with the customer, vendor, and Development Team to define Test scripts based on requirements for new projects and any future enhancements.


    • Proficiency in interpreting requirements/user stories and writing test cases using Azure DevOps.


    • Participate in defining and designing activities of the project engagement, to ensure a full understanding of client requirements prepared by the project team.


    • Fully understand the capabilities and limitations of the technical environments of the applications used by the enterprise.


    • Strong hands-on experience in writing positive and native test cases in Azure DevOps as per Salesforce Application needs.


    • Identify automation framework and make recommendations for improvements.


    • Familiarity with testing salesforce service cloud, including web services and Rest API, SOAP API, and Bulk API, using tools like SoapUI, Postman, or similar applications.


    • Collaborate with developers to ensure testing results meet performance and scalability requirements.


    • Develops and writes automated test scripts and plans to ensure that software functions as expected.


    • Work with test engineers to implement new automation scripts and diagnose problems with existing scripts in a Continuous Integration environment.


    • Knowledge of quality assurance methodologies and automation testing tools.


    • Ensures the proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.


    • Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.


    • Devise a training plan for the team for a smooth and successful transition to Maintenance & Operations.


    • The successful candidate will be self-motivated and can work under dynamic conditions and within deadlines.


    • Ability to effectively transfer knowledge and flex according to the situation.


    • Excellent written and verbal communication skills.


    • Facilitation and problem-solving skills.

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