Salesforce Tester - Lansing, United States - Imetris Corporation

    Imetris Corporation
    Imetris Corporation Lansing, United States

    1 month ago

    Default job background
    Technology / Internet
    Description

    Note: Candidates with a Michigan driver's license will only be considered for this position

    JD:

    As a Salesforce/CRM Tester, you'll be comfortable with Testing salesforce applications and utilizing Azure DevOps for designing, maintaining, and executing test cases for the Michigan Enterprise Contact Center team at the Department of Technology, Management, and Budget. Responsibilities for this position include but are not limited to:

    • Work in an agile environment and understand agile methodologies.
    • Participate in vendor requirement sessions with customers and understand the requirements and be comfortable writing Test Plans/Test Suites in Azure DevOps and easily maintainable for the client.
    • Work with the customer, vendor, and Development Team to define Test scripts based on requirements for new projects and any future enhancements.
    • Proficiency in interpreting requirements/user stories and writing test cases using Azure DevOps.
    • Identify automation framework and make recommendations for improvements.
    • Familiarity with testing salesforce service cloud, including web services and Rest API, SOAP API, and Bulk API, using tools like SoapUI, Postman, or similar applications.
    • Ability to effectively transfer knowledge and flex according to the situation.
    • Excellent written and verbal communication skills.
    • Facilitation and problem-solving skills.

    Salesforce Testing

    • Strong knowledge and working experience in Service Cloud and Experience Cloud.
    • Participation in each phase of full Salesforce lifecycle implementations.
    • In-depth understanding of the capabilities and constraints of Salesforce.
    • Understanding of Salesforce Production and Sandboxes.
    • Analyze the impact of new solutions/enhancements and run appropriate regression testing.

    Qualifications

    • Salesforce QA/testing: 6 years (Required).
    • Salesforce Service Cloud: 4 years (Required).
    • Azure DevOps Test Suite: 4 years (Required).
    • Nice in-contact Testing: 4 years (Preferred/Optional).
    • SQL: 1 year (Preferred/Optional).
    • Selenium/Test Automation or other Test automation tools: 1 year (Preferred).
    • Should have Salesforce object knowledge such as flows, AppExchange packages, Lightning, Apex, and Significant QA Experience. This can come either in the form of real-world experience or actual hands-on background with Salesforce.
    • Knowledge of testing/QA best practices
    • Ability to create and utilize test scripts.