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Hendersonville

    Human Resources Generalist-Hendersonville, TN - Firefighters First Credit Union

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    Job Description

    Job Description
    This is an in office position. Candidates must live in/around Hendersonville, TN. This position will start off by working remotely and transition to work in office at our 2nd hub location when it opens sometime next year.

    For over 88 years, we have worked to create trusting relationships with our fire family. The bonds we build are the foundation of our credit union. As the largest, exclusive firefighter credit union in the nation with $2.0B in assets, we serve over 64,000 thousand members in more than 1,000 fire departments.

    Currently, we have an immediate opening for a Human Resources Generalist to join our team. The Human Resources Generalist is responsible for supporting employees throughout their employee lifecycle. This includes but is not limited to educating employees on policies & procedures, handling simple employee relations matters, managing leave of absence/worker's compensation, acting as the backup for payroll & benefits administration, and ensuring practices, processes, policies reflect any legal changes

    Primary Responsibilities:

    • Providing guidance and education on HR-related inquiries to help employees thrive across the employee lifecycle while ensuring that communication is aligned with the practices established by the Credit Union.
    • Conducting workplace investigations and effectively manage employee relations issues with management.
    • Managing leave of absences and worker's compensation claims. This includes educating, communicating, designating leave types based on federal and/or state laws, sending paperwork, obtaining medical reports, and performing other relevant tasks.
    • Collaborating and supporting all efforts in the deployment of HR initiatives and engagement programs that fosters a positive work environment.
    • Supporting in the creation, development, and implementation of policies & procedures to align with changes in federal/state law and best practices.
    • Ensuring compliance with all applicable regulations, laws, and rules and completing all legal federal/state forms (e.g. nondiscrimination testing, EEO-1, 5500).
    • Performing other HR tasks to support the day-to-day operations of the HR department. This includes acting as the back up for payroll processing and benefits administration.

    Basic Qualifications:

    • Education: Bachelor's Degree
    • Certification: SHRM-CP, SHRM-SCP, PHR, or SPHR
    • 3 years of experience with employee relations and conducting workplace investigations.
    • 3 years of experience with leave of absence administration.
    • 3 years of experience implementing HR policies and procedures based on federal/state law.
    • 1 year experience assisting with benefits administration.
    • 1 year experience using Excel, Word, Outlook including experience working with advanced formulas such as Vlookup in Excel.

    Firefighters First Federal Credit Union is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Federal Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at


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