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    Virtual Assistant - Orlando, United States - Visiting Angels Albany

    Visiting Angels Albany
    Visiting Angels Albany Orlando, United States

    2 days ago

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    Description

    Job Description

    Job Description

    We are seeking a Virtual Assistant to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

    Responsibilities:

    Handle customer inquiries and complaints

    Provide information about the products and services

    Troubleshoot and resolve product issues and concerns

    Document and update customer records based on interactions

    Develop and maintain a knowledge base of the evolving products and services

    Qualifications:

    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills


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