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Administrative Assistant; Account Services - HAUPPAUGE, United States - Contract Pharmacal Corp
Description
Administrative Assistant; Account Services
HAUPPAUGE, NY )
Apply
Description
Position Summary:
The Account Services Administrative Assistant's primary responsibility is to support the Account Services Department in all day to day customer related responsibilities.
Responsibilities:Responsibilities include, but are not limited to:
• Handle incoming calls from established accounts.
• Data input of purchase orders.
• Track orders internally from input to ship.
• Advise customers of packaging component receipts.
• Provide customers with tracking information and proof of delivery.
• Process product returns.
• Prepare and maintain inventory reports.
• Work with all in-house departments to ensure timely turnaround of orders.
• Prepare sample requests for mailing to existing and potential customers.
• General office duties.
• Assist with Reception responsibilities as needed.
• Forward all customer complaints to Quality Assurance.
• Other responsibilities as assigned by Senior Management.
Education and Experience:
• High School or GED diploma required.
• BA/BS degree in Business Administration or related degree preferred.
• Two years customer service related experience a plus.
Requirements
Skills and Abilities:
• Proficient in Microsoft Outlook, Word, Excel.
• Excellent written, verbal and interpersonal skills.
• Ability to work on multiple tasks on tight deadlines in a high pressure environment.
• Excellent organizational, communication and follow-up skills.
Physical Demands:
• Required to reach with arms and use hands and fingers to handle documentation and computer controls.
• Required to stoop, kneel, crouch, stand, bend, sit, talk, and hear.
• Must be able to lift and/or move up to 50 pounds.
Work Environment:
• Required to be present in the office to collaborate with peers and supervisors on an as needed basis
• Potential to move between office sites/areas, including stairs, to complete job functions
• Work/Travel schedule must be adhered to and/or changed as needed to meet business requirements.
• Employee work hours/schedule and/or shift are subject to change based on business needs and Management discretion.
Supervisory Responsibilities:
• None
Pay Range:
$ $24.00 / hour
