- Must be able to perform the professional, clinical and/or technical competencies of the assigned unit or department.
- Must be able to successfully and consistently perform all Patient Service Representative responsibilities.
- Serves as a resource and provides training to staff, as needed and in collaboration with a supervisor.
- Responsible for check in, check out, scheduling, and prior authorization standard work, customer experience, and using the lean management system with their team towards continuous process improvement.
- Serves as a resource and provides training to staff in collaboration with supervisor. Serves as an Epic "super user" for area of responsibility.
- Resolves escalated patient or clinical issues that arise within the department/supporting area.
- Manages collection of co-payments and deposits made to the department. Verifies staff balance drawers daily.
- Leads the team during supervisor absence. Responsible for oversight of the workflow and implementing changes as need to support patient throughput and dept efficiency/support of the supervisor.
- Conducts and participates in daily huddles.
- Completes special projects and/or represents the clinic by serving on improvement teams/committees.
- Will float to practices with critical staffing levels as needed and delegated by management.
- Responsible for other duties or projects which are assigned by Management.
- High School Diploma or equivalent.
- Three (3) years' experience ambulatory/admitting/patient registration, pre-registration & pre-certification or 1 year experience ambulatory/admitting/patient registration, pre-registration & pre-certification combined with associates degree completion .
- Basic computer skills including Microsoft Excel, Word, Adobe and Office.
- Customer service skills.
- Ability to work well with others, maintain confidentiality and use good judgement
-
The University of Kansas Health System Kansas City, United StatesPosition TitlePatient Service Representative Scheduling Lead - Spine CenterDays - Full TimeBell Hospital, Indian Creek 10740Position Summary / Career Interest:The Patient Service Representative Lead is responsible for supporting the supervisor. This work role requires thorough kn ...
-
Sr / Lead Labor Relations Representative
3 weeks ago
Evergy Kansas City, United StatesSUMMARY OF JOB RESPONSIBILITIES AND REQUIREMENTS · JOB TITLE: Labor Relations Rep, Sr. or Lead level · REQUISITION: HUM004T · DEPARTMENT: Human Resources- Topeka General Office or Kansas City Headquarters · LOCATION: Topeka, KS · Kansas City, MO · PAY RANGE: Sr Labor Relations Re ...
-
Patient Service Representative scheduling Lead
2 weeks ago
The University of Kansas Hospital Kansas City, United StatesPosition Title · PATIENT SERVICE REPRESENTATIVE SCHEDULING LEAD · Arrowhead Stadium, Indian Creek Medical Office Building, Medical Pavilion · Position Summary / Career Interest: · The Patient Service Representative Lead is responsible for supporting the supervisor. This work role ...
-
Phoenix Innovations Central Gardens, United StatesWe are a family-owned company with over 150 years of experience in the insurance industry. From insuring industries and businesses to serving high-end private clients - our individual and specialized consulting for both national and international clients, self-developed industry ...
-
Field Service Representative Lead
4 weeks ago
Veolia North America Olathe, KS, United StatesCompany Description Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us. · The collective expertis ...
-
A Customer Relations Representative
1 week ago
Matrix Dynamics Milton, KS, United States FreelanceAre you interested in joining one of the world's leading jewelry brands and playing a crucial role in Pandora's ongoing success? Pandora is seeking an experienced Customer Relations Representative (M/F/d) for our EMEA Distribution Center in Milton, KS. · In this position, you wil ...
-
Residential Outside Sales Executive
4 days ago
Clearwave Fiber LLC Kansas City, United States: Join the Race to the Future Exciting Job Opening at a Rapidly Expanding Fiber-Optics Powerhouse · *** Get Full Paid Training + $2000 Sign-On Bonus Don't Miss Out, Apply Now · If you like helping people, are passionate about making a positive impact on your community, and are ...
-
Lab Technician
3 weeks ago
Veolia Wyandotte, United States Full timeCompany Description · About Veolia North America · A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, ...
-
Field Service Representative Lead
1 day ago
Veolia North America Olathe, United StatesField Service Representative Lead · Veolia North AmericaOlathe, KS (Onsite)Full-Time · Apply on company site (https://tn-) · Company Description · Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutio ...
-
Outside Sales Representative-Kansas City, MO
5 hours ago
Southern Roofing & Renovations Kansas City, MO, United States*About Us:* Southern Roofing and Renovations began as a modest four-person garage venture. Today, we operate across eight states in 24 markets, yet we've retained the heart and soul of a small-town business, deeply valuing each team member. We've built the organization from the g ...
-
Full-time Nabisco Merchandiser/ Order Writer
2 weeks ago
Mondelēz International Kansas, United States Full timeDescription · Join our Mission to Lead the Future of Snacking AT Mondelēz International · Full Time Nabisco Merchandiser/Order Writer · Join our team of Full Time Nabisco Merchandiser/Order Writers and fulfill the merchandising needs of our customers through communication & rela ...
-
Business Development Representative
1 day ago
Trinity Logistics Kansas City, MO, United StatesA Day in the Life: Business Development Representative · Are you a competitive multi-tasker who enjoys building relationships with prospective customers to provide them with top-notch service? Trinity is looking for team-centric, yet individually driven sales people who thrive in ...
-
Travel Nurse
2 weeks ago
ADN Healthcare North Kansas City, United StatesADN Healthcare is seeking an experienced Home Health Registered Nurse for an exciting Travel Nursing job in North Kansas City, MO. Shift: 5x8 hr days Start Date: 06/03/2024 Duration: 13 weeks Pay: $2028 / Week About ADN Healthcare: · ADN Healthcare is an industry leading healthc ...
-
Travel Nurse
4 weeks ago
ADN Healthcare North Kansas City, United StatesADN Healthcare is seeking an experienced Home Health Registered Nurse for an exciting Travel Nursing job in North Kansas City, MO. Shift: 5x8 hr days Start Date: 05/20/2024 Duration: 13 weeks Pay: $2028 / Week About ADN Healthcare: · ADN Healthcare is an industry leading healthc ...
-
Travel Nurse
1 week ago
ADN Healthcare North Kansas City, United StatesADN Healthcare is seeking an experienced Home Health Registered Nurse for an exciting Travel Nursing job in North Kansas City, MO. Shift: 5x8 hr days Start Date: 06/17/2024 Duration: 13 weeks Pay: $2028 / Week About ADN Healthcare: · ADN Healthcare is an industry leading healthc ...
-
Field Service Representative Lead
2 days ago
Veolia Water Technologies & Solutions San Francisco, United States PermanentCompany Description · Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us. · The collective experti ...
-
Patient Scheduler
1 day ago
University Health Kansas City, United States Full timeIf you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. · Please log into to search for positions and apply. · Patient Scheduler - Diabetic Clinic101 Truman Medical Center Job Loc ...
-
Sales Associate
1 day ago
Mondelēz International Kansas City, United States Full timeDescription · Join our Mission to Lead the Future of Snacking. Are you ready to make it happen at Mondelēz International? · Sales Associate · Become one of our Sales Associates by establishing and maintaining rapport with key store individuals while providing outstanding custo ...
-
Lead Project Manager
3 weeks ago
Honeywell Kansas City, United StatesResponsibilities · Negotiates, evaluates, determines and executes department specific projects and program management activities to manage one or more significant, complex program or components. · Leads, directs, influences and exercises extensive technical knowledge and expertis ...
-
Sales Representative
1 week ago
EEC Windows, Siding & Roofing Kansas City, United StatesEEC Windows, Siding & Roofing of Kansas City has a opening for a sales representative. EEC has specialized in Windows, Siding, and Roofing since 1984 in the Kansas City area. This is a commission based position with the opportunity to make a strong six figure income No cold calli ...
Patient Service Representative Lead - Kansas City, United States - The University of Kansas Health System
Description
Position TitlePatient Service Representative Lead
Quivira Medical Pavilion A 12000 W. 151st St.
Position Summary / Career Interest:
The Patient Service Representative Lead is responsible for supporting the supervisor. This work role requires thorough knowledge of all job functions and serves as a resource to train other employees in collaboration with the supervisor/manager.
Patient Service Representatives (PSR) are important members of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. They are responsible for front desk operations including greeting and checking in customers and visitors, answering calls, copay collection, completing MyChart and EMR (Electronic Medical Record) appointment requests, processing external medical records and helping the physician care team prepare for their daily patient appointments. They may assist with checking patients out and scheduling follow up activities as needed.
Responsibilities:
* Note: These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
JOB REQUIREMENTS
Required:
Full time
Job Requisition ID:
R-33043
We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.
Need help finding the right job?
We can recommend jobs specifically for you Create a custom Job Alert by selecting criteria that suit your career interests.