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    Client Onboarding Manager - Phoenix, United States - U.S. Bank

    U.S. Bank
    U.S. Bank Phoenix, United States

    3 weeks ago

    Default job background
    Description
    At U.S. Bank, we're on a journey to do our best.

    Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.

    We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential.

    A career with U.S.

    Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

    Try new things, learn new skills and discover what you excel at-all from Day One.


    Job Description
    The Client Onboarding Manager will partner with teams across Prepaid to implement Prepaid card programs for our clients. Candidate will be responsible for managing projects of different sizes and scope and will manage multiple projects at once. Participates in the identification, design, development and implementation of assigned projects. Interfaces with internal and external resources to ensure successful and timely completion in accordance with user needs. Candidate must be detail-oriented and have strong organizational skills.

    Candidate would be responsible for the following:

    • Meet with clients are prospects to understand their goals and concerns to identify project requirements
    • Educate and train clients on Prepaid products and systems
    • Create meeting agendas and presentations
    • Create and maintain project plans and project documentation
    • Identify project risks and escalate appropriately
    • Partner with departments throughout Prepaid and hold teams accountable to meet project timelines
    • Manage the client relationship throughout the program implementation
    Basic Qualifications


    • Bachelor's degree, or equivalent work experience
    • Three to five years of experience in project management activities
    Preferred Skills/Experience


    • Thorough knowledge of assigned business line or functional area
    • Strong organizational and analytical skills
    • Knowledge of project management
    • Ability to identify and resolve exceptions and to analyze data
    • Excellent verbal and written communication skills
    • Effective skills at managing stressful situations
    If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ) .


    Benefits:


    Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work.

    That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind.

    Our benefits include the following (some may vary based on role, location or hours):


    • Healthcare (medical, dental, vision)
    • Basic term and optional term life insurance
    • Short-term and long-term disability
    • Pregnancy disability and parental leave
    • 401(k) and employer-funded retirement plan
    • Paid vacation (from two to five weeks depending on salary grade and tenure)
    • Up to 11 paid holiday opportunities
    • Adoption assistance
    • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

    EEO is the Law
    U.S. Bank is an equal opportunity employer committed to creating a diverse workforce.

    We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

    Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal
    KNOW YOUR RIGHTS \_EEOC\) EEO poster.


    E-Verify
    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program ) .

    The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S.

    Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements).


    Pay Range:
    $69, $81, $89,760.00


    Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need.

    Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

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