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Leave Case Manager - Windsor, United States - Aflac
Description
Leave Case Manager
The Company: CAIC PFML
The Location:
Windsor, CT, US, 06095
The Division: PLADS
Job Id: 6267
Salary Range: $31,200 - $68,000
Weve Got You Under Our Wing
We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it allThe Aflac Way.
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortunes 50 Best Workplaces for Diversity and as one of Worlds Most Ethical Companies by
Our business is about being there for people in need. So, ask yourself, are you the duck? If so, theres a home, and a flourishing career for you at Aflac.
Worker Designation This role ishybrid.This means you will be expected to report to one of our Aflac offices located in Windsor, CT for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
What does it take to be successful at Aflac?
+ Acting with Integrity
+ Communicating Effectively
+ Pursuing Self-Development
+ Serving Customers
+ Supporting Change
+ Supporting Organizational Goals
+ Working with Diverse Populations
What does it take to be successful in this role?
Current knowledge of the integrated disability and absence management industry
Excellent customer service skills and ability to manage difficult and stressful situations
Strong communication skills written, verbal, persuasion, motivation, facilitation of strong working relationships
Ability to manage business expectations and resolve concerns, by communicating status and issues
Ability to effectively prioritize and escalate customer issues
Ability to interpret and analyze multiple facts
Knowledge of state and federal FMLA regulations
Knowledge of medical disability management preferred
Strong organizational skills
Excellent interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
Education & Experience Required
+ High School Diploma or Equivalent
years of related experience
Or an equivalent combination of education and experience
Principal Duties & Responsibilities
Assists associates with leave of absence requests and guides them through the process
Processes all leave of absence paperwork according to established procedures and laws
Provides timely and accurate responses to associates and all levels of management concerning day-today issues and activities
Administers the FMLA policy; reviews FMLA documentation for accuracy and completeness
Makes recommendations to approve or deny requests for FMLA based on federal regulations
Coordinates correspondence, forms, and other documents via the claim system
Generates reports as required; maintains files, inputs and analyzes data
Assists management with leave of absence situations and provides guidance within the policy and established legal guidelines
Keeps complete records of all LOA requests and maintains tracking and analysis of data
Participates in developing goals, objectives, and systems.
Maintains compliance with standards and federal/state regulations
Serves as an internal reference to the team for certification requirements and processing
Contacts Providers for clarification
Supports management with special projects as necessary
Performs other duties as assigned
Total Rewards
This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $31,200 to $68,000.
In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, youll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.
Nearest Major Market:Hartford
