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Maintenance Technician - Sevierville, TN, United States - Smoky Mountain Resorts
Description
Hotel Engineer (2nd Shift)offered for 2nd shift positions.
Smoky Mountain Resorts (SMR) is a family-focused, collaborative and goal-driven hospitality resort company. Our Great Smoky Mountains community is significant to us.
As a third generation, family-owned, and operated business, we embrace a strong commitment to SMR 'Spirit of Hospitality' and our Smoky Mountain community.
The Hotel Maintenance Technician is responsible for proper maintenance and overall upkeep of guest rooms or condos, guest public areas, food facilities, common areas, waterpark and pool areas, hotel grounds, and maintenance areas for their property.
Importance is placed on safety-critical, attention-to-detail and effectively supporting hotel corrective, preventive and predictive maintenance activities through the maintenance and operation teams.
The Hotel Maintenance Technician will work 8 hours to 10+ hours per shift, 5 or 6+ days each week, based on occupancy and staffing demand.
Holidays and weekends are affected by peak demand which means all team members must work together during those days to keep SMR operations running efficiently.
Support and assist the Maintenance Supervisor to achieve minimal breakdowns, efficient maintenance costs, and maintenance goals.Complete all assigned work orders as reported through the property management computer system.
Support Maintenance Manager to ensure efficient operation of the Maintenance Department in accordance with all property manuals.
Follow all safety procedures and actively participate in safety training. Meet approved preventative maintenance goals for each period.
Maintain pools and waterpark chemicals, equipment, and areas to company standards.
Communicate with my supervisor and property managers regarding projects, inventory, emergency maintenance issues, and guest impact items.
Maintain the highest level of cleanliness, maintenance, and care throughout property grounds, pool areas, activity areas, common areas, and back of house areas.
Knowledge and ability to comply with all company operating policies and procedures.Perform various tasks relating to projects and other duties as assigned by the Maintenance Property Supervisor, Maintenance Manager, or General Manager.
A team member who supports and participates in Smoky Mountain Resorts' Legendary Service and Promise for guest satisfaction, exceptional guest interactions and future hotel stays.
Contributes to building a positive team spirit.Consistently focus on attention-to-detail for safety, cleanliness, organization, maintenance, and property care.
Quality of Work Statement:
High standard for accuracy in all aspects of the job and other project assignments.
Planned corrective, preventive and predictive maintenance targets and goals are achieved on my shift.
Motivated, energetic, flexible, cooperative, and friendly.
Ability to comply with attendance and dress code policies.
Contributes to building a positive team spirit.
Be in good physical condition and be able to perform indoor and outdoor duties.
Ability to communicate effectively and use the English language fluently: speak, understand, read, and write. Adapt Spanish interpretation when necessary.
1 year or more maintenance experience is required.
Technical certifications or vocational training in relevant fields is preferred.
Proven experience in hotel engineering, facility maintenance, or in a related role.
Hospitality experience within the Hotel / Condo / Residential Industry is preferred.
Strong knowledge of HVAC, electrical, plumbing, and mechanical systems.
Health, dental, and vision insurance for $12 per week
Professional Growth Opportunities
Tuition Reimbursement
CPO Training and Certification
Ability to tolerate various temperatures while working outdoors, however most work will be performed indoors in an indoor office environment.
Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
