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Pleasanton

    Professional Business Process Specialist - Pleasanton, United States - Axelon

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    Description
    Hybrid role
    Currently the requirement is 3 days/week, Tuesday-Thursday, but business needs could change that
    Pivot tables would be the least needed from an Excel perspective. Skill with formulas, sorting, adding filters, searching, things along those lines are what I'm looking for. I need someone who knows how to do these without completely relying on Excel wizards.

    Manage the *** Professional Rebates Mailbox (30%)
    Develop and manage a ticketing system for the *** Professional Rebates Mailbox
    Manage Ticket Resolution
    Rebating Field Support (30%)

    Manage distributor portal access:
    new access, access terminations, portal issues
    Manage distributor payee records (process new distributor W9 requests, changes)
    GPO Tier, Member, Eligibility Validation (from distributor, field sales)
    Distributor and GPO Support (20%)
    Price activations

    Create, organize, and publish GPO rosters to field sales and Forge, along with evaluating on-going tier activations; 28 rosters + 1 master file with 2.

    5M GPO members
    Support the monthly process of "Alias Management" - reviewing all mismatched addresses/locations in rebates tied to GPO contracts
    *
    • Rebate File support (10%)
    Publish Distributor Backup Reports to Distributors, Field Sales, and box
    Publish GPO Admin Fee Reports to GPOs, Sales Planning, and Field Sales
    CRM End User Support (10%)
    Account Management Operators (End Users)
    Account Quarterly Updates


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