- Handles both incoming and outgoing calls in a Contact center environment
- Demonstrate high level of Customer Service skills and professionalism when dealing with members/employees/management
- Establishes positive rapport with members
- Maintains detailed records of Dealer and Member communications in database and/or shared systems as required
- Proficient in working various ancillary projects Continually reviews informational material
- Clearly communicates all Auto Programs including Promotions and Special Offers to members
- May conduct trainings to dealers on promotions and special offers
- May conduct post-purchase promotions surveys with members
- Adheres to all established policies and procedures
- May be required to work Contact Center Filter
- Other duties as assigned
- Superior written and verbal communication skills
- Positive Attitude
- Solid work ethic
- Proficient in MS Office (Word, Excel and Outlook)
- Ability to learn quickly
- Excellent Comprehension skills
- Once training is complete, Quality Monitors scores must meet the min. standards of 95% or above
- Must type a minimum of 35 wpm
- Must maintain an excellent Attendance & Punctuality record (see Attendance policy for details)
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Logistics/customer Service
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Specialty Disposal Services, Inc. Mountain Lakes, United StatesWe are seeking an energetic, detail organized individual that can juggle a fast-paced environment. In this role, the applicant will be responsible for different areas within customer service and Operations. · **Responsibilities** · - Organizing and managing logistics of waste dis ...
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Zempleo Inc Sparks, United States**OVERVIEW**: · Our client, a US Fortune 250 company and a global medical technology corporation serving customers in Clinical Labs, Health care research & Pharmaceutical industry, seeks an accomplished **Customer Service Coordinator** · **JOB #**:48462** · **JOB TITLE: Customer ...
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Customer Service/accounting Representative
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Specialty Disposal Services, Inc. Mountain Lakes, United StatesIn this role, the applicant will be responsible for different areas within customer service, account management and Supply Chain Management. Ensuring that invoices are being processed and ready for payment in a timely manner following business policies and procedures. You may be ...
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In-store Customer Service Representative
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New Heights Concepts, Inc. Reno, United StatesWe are seeking a Retail Associate who possesses an entrepreneurial spirit, creativity, and analytical skills to join our expanding marketing team. · This is an Entry Level position, and comprehensive training will be provided. In this role, your responsibilities will encompass a ...
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Customer Service
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Five Star Call Centers Reno, United StatesJob Description · Job DescriptionWe are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional a ...
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Customer Service Clerk
3 weeks ago
PrideStaff Financial Reno, United States Temporary to HireJOB DESCRIPTION Customer Service Clerk · Top 3 wants/must haves- · We are extremely family oriented and we really do like to think of this as a second home. We are here more with others than we are with our families. · So, we want all of our employees to get along, they don't ne ...
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Customer Service Agent
2 weeks ago
Blackhawk Network Inc Reno, United StatesAbout Blackhawk Network: · Blackhawk Network (BHN) is the leader in global branded payment technologies. We strengthen relationships between brands and their customers, employees, and partners by transforming transactions into connections. BHNs portfolio includes: Gift Card & eG ...
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Customer Service Representative
1 week ago
Bobby Pages Dry Cleaners Reno, United StatesJob Description · Job Description Join Our Team for an Exciting Experience · Are you ready to dive into a dynamic role where every day brings something new? We're on the lookout for enthusiastic individuals to join our team and shake up the world of textile care · Role: Customer ...
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Customer Service Advisor
5 days ago
Valvoline Instant Oil Change Reno, United StatesGeared for the Driven · At Bristlepine Ventures, LLC, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experi ...
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Customer Service Advisor
3 weeks ago
Pape' Machinery, Inc Greenbrae, United StatesPAPE' MACHINERY, INC. – CONSTRUCTION & FORESTRY DIVISION – SPARKS, NV · CUSTOMER SERVICE ADVISOR: · Are you a people person? Do you love building long-lasting relationships? Are you driven to win? If you answered yes to these questions, we would love to hear from you Pape' Machi ...
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Customer Service Representative
3 weeks ago
Guild Mortgage Reno, United States** Customer Service Representative** · **Job Category****:** Loan Servicing **Requisition Number****:** CUSTO13210 Showing 1 location **Job Details** · **Description** · **Guild Mortgage Company**, closing loans and opening doors since 1960. As a mortgage banking firm we are d ...
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Customer Service Representative
1 week ago
1A Auto Reno, United StatesAbout 1A Auto · 1A Auto is a high growth e-commerce company and we pride ourselves on employing the best talent. Each team member brings a unique skill set to the table and collectively have a track record of accomplishing the most challenging of goals. We are an online aftermar ...
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Customer Service Representative
15 hours ago
Enterprise Truck Rental Reno, United States**Customer Service Representative - Reno Tahoe Airport** · **Job ID** Reno, NV **Overview** · Enterprise at the Reno Tahoe Airport has an exciting opportunity for a Part Time Customer Service Representative located at **2001 E Plumb Road, Reno, NV 89502** and **pays up to $21 / ...
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Customer Service Rep
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Arizona Tile Reno, United States**Customer Service Rep** · **Job Description** · Arizona Tile is opening a new location in Reno. We are seeking experienced Customer Service enthusiasts. You will assist retail customers and contractors, both in person and over the phone, to meet their needs. You will be respon ...
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Customer Service Representative
2 weeks ago
Ryan Peterson - State Farm Agent Reno, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Ryan Peterson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. ...
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Customer Service Representative
3 weeks ago
Dorman Products Reno, United States**Customer Service Representative** · **Location:** Reno, NV, US As a Customer Service Representative for Dorman Products at our Powertrain Industries location, you will be responsible for the complete handling of customer orders and answering technical questions. · **PRIMARY D ...
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Customer Service Representative
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customer service teller
1 day ago
CHECK CITY Reno, United StatesJob Description · Job DescriptionCUSTOMER SERVICE TELLER -RENO · Company Overview · Since our first store opened in 1986, Check City has earned a reputation as a friendly, honest, and valued provider of convenient financial services. With more than 65 stores located in multiple ...
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Customer Service Associate
1 week ago
Savers | Value Village Reno, United States**Job Title: Customer Service Associate** · **Who we are:** · As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future w ...
Customer Service - Reno, United States - Affinity Development Group
Description
SUMMARY:
The Member Advocate I will be responsible for providing a positive experience for members via phone and email. They will be responsible for ensuring requests are processed accurately and timely with appropriate follow through. This individual is expected to meet departmental objectives by being a responsive team member while using good judgment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Salary Description
$16.00-$17.50/hour