- The Labor Implementation Specialist is responsible for supporting projects related to labor management and analytics engagements across our customer base.
- As an expert, you will bring strong skills from Project Management, Business Analysis, Industrial Engineering and Business Intelligence.
- This position includes coordinating and collaborating with internal and external teams to enhance the usage and delivery of our implemented and delivered solutions.
- Configure Labor Management Systems to meet business processes.
- Partner with internal, outside consultants and LMS Manager on configuration changes, to include requirement specifications, testing, implementation, and communication.
- Provide level 1 support to analyze, troubleshoot and resolve LM issues where possible; escalate to IT Support when necessary.
- Clearly document details of LM issues including steps to recreate the issue when escalation is required.
- Assist training new hires on LMS.
- Participate in cross-functional improvement projects.
- Clearly document and communicate system change requests.
- Ensure adherence to LMS best practices per defined standard operating procedures and work instructions.
- May identify and recommend opportunities or best practices for process and system improvements.
- Performs all other duties deemed necessary to support the LM system and operation.
- Minimum 2 years of relevant experience.
- Warehousing, distribution center or fulfillment experience is required.
- Experience with labor management software, both commercially available and proprietary.
- Experience managing resources and project timing.
- Knowledgeable of IT infrastructure hardware such as RF handhelds, vehicle mount RF, printers, workstations and other IT equipment associated with LM systems.
- Excellent written and oral communication skills.
- Proficient in the Microsoft Office Suite.
- Knowledge of wholesale distribution strongly preferred.
- Must be able to work under tight deadlines efficiently and with high quality.
- Structured Query Language (SQL).
- Interpreting data, analyzing results using statistical techniques.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc).
- Solves complex problems by taking a new perspective on existing solutions.
- Fundamental comprehension of warehouse operations.
- Knowledge of project management principles, methods, and techniques.
- Willingness to travel up to 50% of the time.
- Supportive work environment
- Work/life balance
- Competitive Salary
- 4-weeks of paid vacation
- 6 paid sick days, 2 paid personal days per year
- Excellent health and dental benefits, eligible as of your first day
- Group RRSP/401k Matching
- Work from Home
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Labor Implementation Specialist - Ann Arbor, United States - Longbow Advantage
Description
Job Description
Job DescriptionLabor Implementation SpecialistLongbow Advantage is an end-to-end warehousing strategy company that leverages real-time data to manage people, processes, and warehouses through The Rebus Platform, and WMS consulting services purpose-built to expand and enhance warehouse technologies.
We take a holistic approach to warehousing strategy, understanding that technology is only one piece in the solution process. Our warehouse experts work with customers to understand challenges and goals, developing a recommendation that's aligned to the customer's business objectives and supply chain initiatives.
What to expect
Responsibilities:
We are not able to assist with relocation or work permit applications for this role.
All your information will be kept confidential according to EEO guidelines.
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