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Magnolia

    Clicks Group Shop Assistant - Magnolia, United States - Coolcareers

    Coolcareers
    Coolcareers Magnolia, United States

    1 week ago

    Default job background
    Description

    ** Clicks Group Shop Assistant / Cashier X2**

    ****Introduction**** To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

    ****Job description**** **Job Objectives:**

    To efficiently execute all operational activities at the point of sale in a timely and efficient manner.

    To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.

    To ensure the safe handling of cash at all times.

    To proactively promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.

    To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.

    To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.

    To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.

    To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values.

    To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

    **Knowledge:**

    Basic maths calculations

    Retail/FMCG background and understanding of merchandising and promotions principles

    Understanding of stock management procedures

    Knowledge of customer service excellence

    **Skills:**

    Planning and organising skills

    Problem-solving skills

    Strong customer orientation

    Good communication skills

    Computer literacy

    Numeracy skills

    **Competencies:**

    Essential:

    Relating and networking

    Following instructions and procedures

    Delivering Results and Meeting Customer Expectations

    Desirable:

    Working with people

    Persuading and Influencing

    Planning and Organising

    Coping with Pressures and Setbacks

    ****Minimum requirements**** **Experience:**

    Desirable: experience in a customer facing role within a retail/FMCG store operations environment

    **Education:**

    Essential: Grade 12

    Desirable: Maths 50% and English 50% at Grade 12 level

    Please email CV

    Closing Date: 18 February 2022

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