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Sunnyvale

    New Product Introduction Program Manager - Sunnyvale, United States - BCforward

    BCforward background
    Description

    The Service Management and Operations Group (SMOG) seeks a New Product Introduction Program Manager. The SMOG New Product Introduction Program Manager has the responsibility to ensure all SMOG and Post-Sales Operations (PSO) teams successfully launch Labs products. This role requires a strong project management background with a high degree of collaboration with product management, engineering, legal, and packaging teams as well as deep understanding of the customer requirements and the product specifications.

    Must-Have Skills

    1 2+ years of experience in New Product Introduction and/or Customer Service. Product management

    2 Bachelor or Master's degree in Engineering, Operations, Supply Chain Management, or a related field.

    3 Knowledge of customer service operations, consumer warranty policies and repair operations.

    Nice-to-have Skills

    1 Automotive experience

    2 Experience driving Enterprise programs


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