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    COBRA Benefits Specialist - Allentown, United States - The CKHobbie Group

    The CKHobbie Group
    The CKHobbie Group Allentown, United States

    3 weeks ago

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    Description
    Our client is currently seeking a COBRA Administration Specialist to contribute to the day-to-day operations of benefits administration services. The ideal candidate will be responsible for processing information, handling customer inquiries, and ensuring timely resolution of issues related to COBRA administration.

    Responsibilities
    • Enter participant information accurately into the COBRA Point system, following established office procedures.
    • Process Electronic Data Interchange (EDI) files efficiently to ensure seamless data transmission.
    • Input participants' enrollments and changes into the COBRA Point system with attention to detail and accuracy.
    • Document all communications with participants, including inquiries and issues they encounter, in a clear and organized manner.
    • Coordinate with brokers and insurance carriers to obtain and relay accurate information regarding plan benefits to participants.
    • Assist in resolving participant inquiries and issues related to plan benefits by providing timely and accurate information.
    • Collaborate with team members to ensure smooth operations and maintain compliance with regulations.
    • Maintain confidentiality of participant information and adhere to data protection policies and procedures.
    • Continuously update knowledge of COBRA regulations and industry trends to ensure compliance and efficiency in administration processes.


    Requirements

    • Education: High school diploma or GED.
    • Proficiency in Microsoft Office suite.
    • Must be able to commit to a Hybrid Schedule
    Preferred Requirements:
    • College degree in a related field.
    • Experience in COBRA benefits administration.
    • Familiarity with Electronic Data Interchange (EDI) processes.
    • Previous experience in customer service roles.

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