Business Analyst - Washington, United States - clearAvenue, LLC

clearAvenue, LLC Washington, United States

3 days ago

Description

Business Systems Analyst

The Business Systems Analyst will support various projects configuring an ITSM tool in a high-pace environment for our federal client.

The Business Systems Analyst will analyze business Information Technology (IT) problems and recommend solutions within the tool. The Business Systems Analyst acts as a liaison between end-users/customers and developers during SDLC activities.

Responsibilities:
Schedule and facilitate meetings with government customers and clients.

Send meeting minutes and follow-up on action items when needed.

Gather technical requirements and map business process workflows.

Compose and peer review waterfall or agile project documentation.

Collaborate on white papers and process improvement documentation.

Perform internal testing and communicate defects to developers.

Create test scripts and manage User Acceptance Testing (UAT) sessions.

Follow change management processes to meet change control board deadlines for DevOps.

Serve as deputy to Project Managers.

Performs other duties and responsibilities as required or requested.

Requirements:
Bachelor's degree in Information Technology, Computer Science, or related field

At least three (3) years of Business Analyst experience

Expected to adhere to the Managing State Projects Information Technology (MSP-IT) project management framework

Proficient in MS Suite, MS SharePoint, MS Visio, and MS Project

Preferred ITIL Foundation v3 certified or is capable of being certified after 90 days of employment

Preferred Scrum Master certified

Preferred experience in Agile Methodologies

Ability to execute multiple tasks concurrently with great attention to detail

Excellent written and verbal communication skills including technical writing

Excellent organizational skills

Self-starter and strong initiative to complete tasks thoroughly

Clearance Requirement:
Interim Secret Clearance

Full Time

clearAvenue, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status, protected veteran status, or any other characteristic protected by law.

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