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Business Analyst - Washington, United States - clearAvenue, LLC
Description
Business Systems Analyst
The Business Systems Analyst will support various projects configuring an ITSM tool in a high-pace environment for our federal client.
Responsibilities:
Schedule and facilitate meetings with government customers and clients.
Send meeting minutes and follow-up on action items when needed.
Gather technical requirements and map business process workflows.
Compose and peer review waterfall or agile project documentation.
Collaborate on white papers and process improvement documentation.
Perform internal testing and communicate defects to developers.
Create test scripts and manage User Acceptance Testing (UAT) sessions.
Follow change management processes to meet change control board deadlines for DevOps.
Serve as deputy to Project Managers.
Performs other duties and responsibilities as required or requested.
Requirements:
Bachelor's degree in Information Technology, Computer Science, or related field
At least three (3) years of Business Analyst experience
Expected to adhere to the Managing State Projects Information Technology (MSP-IT) project management framework
Proficient in MS Suite, MS SharePoint, MS Visio, and MS Project
Preferred ITIL Foundation v3 certified or is capable of being certified after 90 days of employment
Preferred Scrum Master certified
Preferred experience in Agile Methodologies
Ability to execute multiple tasks concurrently with great attention to detail
Excellent written and verbal communication skills including technical writing
Excellent organizational skills
Self-starter and strong initiative to complete tasks thoroughly
Clearance Requirement:
Interim Secret Clearance
Full Time
clearAvenue, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status, protected veteran status, or any other characteristic protected by law.
