Senior Account Manager - Remote, United States - ParetoHealth

Description

We're in this for the greater good at ParetoHealth. Our mission is collective greatness, nothing less will do. Our team is a single force united in the drive to transform employee health benefits.

The company was founded in 2011 to help small and medium-sized businesses fight the rising cost of employee health benefits. We blazed the trail with financing innovations that reduce the risks in self-insurance and deliver significant savings—and we continue to lead with a growing ecosystem of partners and world-class cost control solutions.

But success is measured by more than dollars alone and we measure ours by the good that comes from knowing that every client and all their employees can count on effective, affordable healthcare for years to come.

Position Summary:

Ask anyone at Pareto Health who the unsung heroes are, and nine times out of 10 "the AM team" will be the swift and heartfelt response. Account managers at Pareto serve as the primary liaison for Pareto's growing client base and help connect vetted consultants to innovative benefits financing and cost management solutions. Together, we serve mid-sized employers looking for a better way.

We are currently seeking multiple account managers to join our closely-knit team with leadership in our Philadelphia, PA. Account managers report directly to the Vice President of Account Management and are responsible for managing client communications, nurturing key relationships, tracking all necessary documentation and deadlines, and collaborating cross-functionally to ensure Pareto Health's 97% member retention rate holds steady for another 10 years.

Competitive candidates will be smart, personable, quantitative, and detail-oriented. Bonus points for applicants who are quick—to learn, laugh, and make an impact within a nimble organization with big plans. In return, Pareto offers a casual and fun work environment, full of people who take the company mission—but not themselves—incredibly seriously.

Key Responsibilities:

• Collaborate with our partners and Pareto Health employees to drive successful Implementation and maintenance of the healthcare arrangement as well as cost containment initiatives for new clients
• Manage post-implementation relationships with broker partners, sales team, and clients
• Provide best-practice advice and recommendations based on the experience gained during engagements with brokers, other employees, and clients
• Guide our broker partners through their client's new healthcare solution, building and implementing strategic roadmaps for the achievement of key milestones. Serve as champion and advocate for business transformation
• Communicate partner and client feedback to management to ensure the best possible experience and assist in prioritizing requests by communicating broker and client needs and impact
• Demonstrate or possess the ability to learn how to evaluate and understand the various types of self-funded claims reporting from the Third-Party Administrators
• quotes from carriers for accuracy and fairness, can accurately put together and release member renewals
• Understand and articulate how the Pareto Captive product works, including what various cost containment programs are available to members. Understand and has the ability to reiterate the Underwriting requirements written in our legal documents by captive program
• Demonstrate the ability to evaluate the appropriateness of items such as renewal increases, plan change values, and other pricing adjustments. Also demonstrates the ability to analyze claims and large claims reporting for purposes of articulating a groups level of risk to both internal and external constituents

Required Skills and Qualifications:

• 8+ years in the health insurance industry with 4+ years' experience in a client facing account management role
• Knowledge of health insurance and/or self-insurance
• Excellent written and verbal communication
• Ability to manage relationships and act in a consultative role
• Must be able to work on multiple projects at once, have a high attention to detail, and ability to accomplish large volumes of work with minimal supervision is required
• Bachelor's degree or equivalent experience required

Pareto Perks:

Pareto offers a competitive compensation package commensurate with skills and experience. In addition, Pareto offers a robust benefits package including Medical (100% employer paid), Dental, Vision, STD/LTD, and employer 401(k) contribution.

What We Live By:

1. Get it Done and Get it Done Right – We crank out work at higher rates and at a higher quality than our peers in the industry. Our ability to do a lot with a little is a driving force behind Pareto Health, one that's made our brand synonymous with class, quality, and extreme competence.

2. Fire in the Belly - We only make time for champions; we only consider those with an inner desire to excel and push things forward. Our team, our partners, our members–everyone in the Pareto Health universe–works hard, learns constantly, improves furiously, and does so with a fire in the belly.

3. See the Field - As you're stuck thinking about tomorrow, we're already on to thinking about next year. Pareto Health embodies a culture of anticipation, perception, and acting with intent. In one-on-ones, in meetings, at a company level, and at an industry level, we're always two steps ahead.

4. For the Greater Good - Our vision extends past the here and now. We're rowing in the same direction toward the common goal of transforming an industry. It's our accountability, teamwork, and responsibility that ensure as we're changing industry tides, we're helping them rise. Now watch as we lift all boats in the process.

Disclosures:

ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

California Applicants: See Pareto's CCPA Notice of Collection for California Employees and Applicants for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, "Pareto") collects and uses personal information submitted by employment applicants.