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Account Manager - Remote, United States - H1
2 weeks ago
Description
At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. Visit to learn more about us.
The Commercial team at H1 plays a crucial role in creating that future. It is our role to work in partnership with our colleagues and our customers to understand the most valuable products we can deliver to the market. We strive to deeply understand our customers' needs, and our users' workflows, to solve their problems in simple and novel ways.
As a Account Manager on the Commercial team, you will help drive our business to meet our revenue goals. You'll be working with stakeholders across the organization, and directly with customers, to understand our business, the markets we're in and the needs of our users. You will engage with customer stakeholders, showcase the value of our platform and partnership, and help us expand our position as the market leader. This opening is specific for candidates located in either Indianapolis or Chicago, Illinois.
WHAT YOU'LL DO AT H1
- Develop and implement specific customer accounts and opportunity plans supporting company goals and quota objectives
- Manage current clients, focusing on retaining existing ARR and expanding revenue across each assigned account.
- Engage with C-suite executives and align with their strategic roadmap
- Build strong relationships with key decision makers
- Communicate effectively between internal teams to deliver efficient results for your clients
- Manage and stimulate revenue through complex, multiple go-to-market strategies
- Manage and execute sales processes and activities effectively
- Negotiate and exchange information with all levels of management
- Generate and manage new business within current client accounts
- Identify, develop and execute sales strategy
- Report and forecast sales pursuits on a monthly, quarterly and annual basis
- Support and participate with the marketing team to identify and execute plans for market awareness, client case studies, and vertical market growth within assigned accounts
- Know prospective client's business to a degree that allows for value add strategic discussion in sales meetings
- Manage and update customer relationship tools for every client interaction
- Ensure an efficient process is followed to execute sales agreements and ongoing management of client relationships
ABOUT YOU
You are a seasoned professional with experience selling enterprise SaaS technology. In addition, you know how to manage expectations, both internal and external, to ensure the company can deliver and meet client needs.
- You embody the essence if a true teammate, considering collaboration a fundamental requirement
- You have an inclination towards unblocking others, fostering understanding, and handling feedback with professionalism reflects your dedication to team success
- You're an owner, you take pride in your work, ensuring a sense of accountability and commitment
- You have a passion for learning and exploring new ideas which will add a dynamic and innovative dimension to the team.
REQUIREMENTS
- 3-5+ years proven success selling B2B SaaS technology, or 5+ years working within medical, clinical, or commercial within the life sciences industry
- You have experience managing an existing book of business that includes enterprise and mid-tier - accounts & renewal cycles
- You have encompassed a broad understanding of revenue-related functions and the ability to implement strategies for sustainable growth
- If you have experience selling into or working within biotech, pharmaceutical or related life sciences experience, preferred
- You are comfortable with traveling to customers 20% of the time
Not meeting all the requirements but still feel like you'd be a great fit? Tell us how you can contribute to our team in a cover letter
COMPENSATION
This role pays $105,000 to $117,000 per year, based on experience, plus variable commission, based on performance, in addition to stock options.
Anticipated role close date: 4/29/2024
H1 OFFERS
Full suite of health insurance options, in addition to generous paid time off
Pre-planned company-wide wellness holidays
Retirement options
Health & charitable donation stipends
Impactful Business Resource Groups
Flexible work hours & the opportunity to work from anywhere
The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe
H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law.
H1 is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
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