Account Manager - Remote, United States - Beautiful

Beautiful Remote, United States

3 weeks ago

Full time

Description

About Our Team

is looking for a motivated, high-energy, results-driven Account Manager to spearhead and grow our existing client base with a dedicated portfolio of businesses, taking them from onboarding, adoption, expansion and ultimately renewing with. If you want to work in an entrepreneurial environment, help build something meaningful, and have fun while doing it, we would love to hear from you.

Who you are

You like to build and ship - you favor practical choices and speed over perfection. You make deadlines for yourself and you move fast.
You hold yourself accountable and thrive on delivering results above and beyond goals
You are scrappy and entrepreneurial - you thrive in an ever changing environment and are comfortable with not knowing the answer to something.
Assertive but also empathetic in challenging business conversations
You're proactive with suggestions, and you come up with solutions without being asked to do so

What you will do

You will own our named mid-market and enterprise account and be responsible for generating renewals, expansion and new account revenue.
Lead account reviews with customers to keep them informed of product features and enhancements
Accurately forecast renewal, upsell and cross sell pipeline through effective proactive account management
Execute action plans that maximize strategic business opportunities and drive sales
Utilize operational interactivity to comfortably connect with potential customers, understand their needs, and present solutions
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs
Ensure high levels of customer satisfaction through excellent Account service
Assess customers needs and provide assistance and information on product features
Build strong relationships and carry value-driven conversations with our customers on a regular basis from their end users all the way through to the strategic executive.
Remain knowledgeable on product/services offered and discuss available options for upsell

Qualifications

Minimum of 2-5 years customer-facing Account Management experience, in a SaaS or subscription business
Proven track record of exceeding quota and KPIs related to expansion/growth
Experience working cross-departmentally (with sales, customer success, product, engineering) to serve the needs of customers
Ability to prioritize and manage expectations within a fast-paced environment
Comfortable with selling in ambiguous environments
Player coach with a desire to move towards management in the future
Super passionate about what we're building
Working knowledge of customer and market dynamics and requirements
Salesforce and Apollo experience preferred

Salary Details: *

Including base salary (85k - 95k) + the on target incentive, our range for this role is $100,000 - $120,000 per year with commission structure uncapped.

Benefits:

Open vacation policy and a fully remote work policy
100% Medical/Dental/Vision insurance covered for the employee / 60%-65% covered for dependents
Comprehensive 401K program
FSA and Commuter Benefits
Competitive Equity with a 4 year vesting schedule
Life / AD&D and Disability Coverage
Parental leave for birthing or non-birthing parents - specific to each state / 60% coverage under company secondary insurance for birthing parent

We are happy to share our set the target salary range for the seniority level outlined in all of our job descriptions. Candidates should keep in mind that the final offer will depend on multiple factors such as: your valuable experience and expertise, geographic location, overall compensation, and prevailing market rates.

Remote - USA Pay Range

$100,000—$120,000 USD

is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.

‍RECRUITMENT AGENCY POLICY

does not accept any agency resumes. Please do not forward resumes to our employees or email aliases. is not responsible for any fees related to unsolicited resumes.

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