- Supervises operations during scheduled shifts that include daily decision-making, and staff support while upholding standards, product quality and cleanliness
- Ensures that the restaurant and staff are set up for an outstanding shift
- Observes team member performance in delivering the Friday's guest experience, providing immediate feedback, coaching, development and recognition
- Ensures all newly hired team members follow and complete their appropriate training plan
- Frequently interacts with Guests ensuring that their experience is delivered in accordance with Friday's Service Style; and follows up on any issues or complaints they may have
- Conducts motivational staff meetings ensuring that team members are engaged and informed regarding Friday's food, beverage, promotions, etc.
- Ensures great food is served to every guest
- Ensures ambiance of the restaurant is aligned with the Non-Negotiable Brand Standards (NNBS)
- Conducts food safety and line checks, to ensure food and beverage standards are met and executed safely.
- Manages cash handling procedures: assigns bartender drawers and performs checkouts of servers and bartenders ensuring all tickets are accounted for, all comps have been signed, the proper amount of cash, gift cards and credit card vouchers is obtained from team members, tip share is collected, and the proper amount of tips have been declared.
- Approves food and beverage comps or promotions.
- Checks in deliveries from vendors; ensuring quality and proper billing.
- Prepares end of shift reports.
- Ensures a safe working and guest environment to reduce the risk of injury and accidents. Assists with the completion of accident reports if a guest or employee is injured.
- Ensures proper security procedures are adhered to, in order to protect team members, guests and company assets, including security of beer walk-in, liquor room, store room freezer, back-door, safe alarms and office.
- Keeps immediate supervisor promptly and fully informed of all issues and takes prompt corrective action where necessary or suggests alternative courses of action.
- Conducts pre-screen interviews for team member candidates using applicable interview guides.
- Performs other duties and responsibilities as required or requested.
- Minimum 6 months experience as a Team Member and a Certified coach (internal)
- or one year of external restaurant experience with a college degree preferred (external)
- Must be capable of performing all functions and meeting qualification standards for all hourly positions
-
Shift Supervisor/Shift Lead/Key Hourly
1 week ago
JACKMONT HOSPITALITY INC Charlotte, United StatesJob Description · Job DescriptionTGI Friday's # 259912811 S Tryon Street · Charlotte, NC 28273 · HOURLY MANAGER · Role Purpose · Responsible for supervising scheduled shifts and ensuring guests receive a Friday's Style dining experience characterized by a fun atmosphere and great ...
-
Technology Key Indicator Lead
2 days ago
US Bank Charlotte, United StatesJob Description · At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition ...
-
Technology Key Indicator Lead
1 week ago
U.S. Bank Charlotte, United StatesAt U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each ...
-
Technology Key Indicator Lead
1 week ago
U.S. Bancorp Charlotte, United StatesThis role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. Technology Risk & Compliance Management (#TECHRCM) is see Technology, Risk Manager, Lea ...
-
Key Lead, Community Engagement
2 weeks ago
Project LeanNation Ballantyne Charlotte, United StatesJob Description · Job DescriptionStep into Leadership: Become a KEY LEAD at Project LeanNation · Position: Key Lead, Community Engagement & Sales · Compensation: $15-17 per hour plus tips and bonuses · About Project LeanNation · Project LeanNation is a comprehensive wellness fran ...
-
P&C Member Deepening, Marketing Director
2 weeks ago
USAA Charlotte, United States Full timeWhy USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to g ...
-
Brick Mason
2 weeks ago
Blythe Construction Inc Charlotte, United States**General Description** · **Blythe Construction, Inc. is currently seeking qualified Brick Masons to join our team on a large heavy highway/civil construction project on 485 in Charlotte, NC.** · A Brick Mason is an hourly skilled/craft/trade position that performs a wide variety ...
-
Business Development Representative
1 week ago
Morris Business Solutions Charlotte, United States**Who is Morris Business Solutions**: · Morris Business Solutions offers full technology solutions for businesses covering North and South Carolina. As a Premier Platinum dealer for Xerox and Kyocera, we help businesses with computers, servers, cyber security, telephones, copiers ...
-
Senior Business Advisor
2 weeks ago
USAA Charlotte, United States Full timeWhy USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to g ...
-
Product Manager
2 weeks ago
Lowe's Charlotte, United States**Your Impact** · The Product Manager owns the vision and strategy, roadmap, and feature definition for individual products within a product group. Responsibilities include writing stories to define outcomes and product requirements as well as planning and managing product featur ...
-
Storm Water Tech Iv
2 weeks ago
Mecklenburg County Mecklenburg County, NC, United States**_Follow your calling, Find your career_** · **_ · Salary Range: $ $32.85 · This is an non-exempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary hist ...
-
USAA Charlotte, United States Full timeWhy USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to g ...
-
Director, Organizational Effectiveness
5 days ago
Cedar Fair - Charlotte Charlotte, United States Full timeOverview:Reporting directly into the Chief Human Resources Officer, the Director, Organization Effectiveness will partner with the business on organization designs, structure, M&A integration, and provide change management consultation on large scale Enterprise business initiativ ...
-
Operations Manager
2 weeks ago
HomeCraft Gutter Protection Charlotte, United StatesOur company is a one of kind product that keeps gutters free of debris and keeps our customers off the ladder. We have been featured in Inc. 5000 and Inc. 500 as the fastest growing gutter protection in the country. We have been featured in Qualified Remodeler as one of the large ...
-
Field Service Copier Technician Manager
2 weeks ago
Morris Business Solutions Charlotte, United States**Qualifications/Requirements**: · - Must have minimum 3 years of technical experience with copiers and other office equipment; Xerox and Kyocera experience is a plus · - Manage and lead a team of field service technicians, providing guidance, training and support · - Ability to ...
-
Corporate Recruiter
1 week ago
The Budd Group Charlotte, United States"Corporate Recruiter" Because "Stinking Awesome" Isn't An Official Job Title · **Location**: This person can sit in one of our major market offices - Charlotte, NC; Greensboro, NC; Winston Salem, NC; Raleigh, NC; Charleston, SC; Greensville, SC; Nashville, TN · **Key Responsibili ...
-
Retail Fragrance Sales Leader, South Park
1 week ago
Macy's Charlotte, United States Full timeAre you ready to bring your amazing self to work? · At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, ...
-
Counselor, School
1 week ago
Charlotte-Mecklenburg Schools Charlotte, United States**Summary**: · Utilizing leadership, advocacy, and collaboration, school counselors promote student success, provide preventive services, and respond to identified student needs by implementing a comprehensive school counseling program that addresses academic, career, and social/ ...
-
Martech Technical Lead
2 weeks ago
Vanguard Charlotte, United StatesAs the Marketing Technology Technical Lead on the IIGTech (Institutional Investment Group Technology) team you will lead the strategy and support implementation of the Vanguard's digital marketing, web and mobile customer experiences for B2B side. You will bring the knowledge of ...
-
Head of Mortgage Closing
2 weeks ago
Ternus Lending, LLC Charlotte, United StatesThe Head of Closing will report to the President of Ternus and will oversee all aspects of the closing, post-closing, and loan delivery process for our lending operations. This role requires a strategic leader who can manage departmental functions, ensure compliance with legal st ...
Shift Supervisor/Shift Lead/Key Hourly - Charlotte, United States - JACKMONT HOSPITALITY INC
Description
Job Description
Job DescriptionTGI Friday's # 25986840 Northlake Mall Drive
Charlotte, NC 28216
HOURLY MANAGER
Role Purpose
Responsible for supervising scheduled shifts and ensuring guests receive a Friday's Style dining experience characterized by a fun atmosphere and great tasting food and drinks which, are prepared and served safely.
Key Responsibilities & Accountabilities
Qualification Requirements
