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    Executive Director of Far East Marketing - Las Vegas, NV, United States - MGM Resorts International

    MGM Resorts International
    MGM Resorts International Las Vegas, NV, United States

    3 weeks ago

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    Description
    Our Company has one exciting mission:To entertain the human race and provide an unforgettable escape.

    Delivering excellence for our guests, and contributing to building and sustaining our communities, requires collaboration from diverse teams of world-class talent.

    Our iconic MGM Resorts brands offer a wide variety of exciting career opportunities, each with access to unlimited growth.


    PRIMARY PURPOSE:


    It is the responsibility of the Executive Director Marketing to drive and generate incremental visits from casino customers and provide excellent customer service.

    Determine and evaluate customers' casino activity to provide corresponding incentives and authorize or approve medium amount of allowance (room, food, beverage, events tickets, promo chips, free play, airfare, or discounts).Drive incremental business and maintain customer base to increase casino revenue and the property's customer development efforts.

    If authorized, grant medium amount of marker authorization limits to qualifying customers.
    May use authorization to grant medium amount of marker authorization limits to qualifying customers.
    Demonstrate a player development skillset by engaging new and inactive customers.
    Makes critical business decisions regarding customer credit lines, allowances, and comps while managing customers to a profitable level.
    Work in conjunction with Casino Marketing, Marketing Executives and property personnel to assist and facilitate qualified in-house casino customers.

    Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies.

    Attend special event functions when appropriate to promote marketing strategy and greet customers.
    May attend quarterly Receivable Meetings to provide updates to the Corporate Finance group.
    Resolve customer disputes and complaints to the satisfaction of the customer and the company.
    Comply with all laws, Title 31 and attend all mandatory compliance and training sessions.


    MINIMUM REQUIREMENTS:
    Bachelor's degree or equivalent experience. Eight (8+) years of prior relevant experience in casino marketing Job SummaryJob number: 249057Date posted : Profession: CasinoEmployment type: Full Time
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