Jesse Rabb

I have a passion for building high-performing teams that are dedicated to providing a world-class experience for customer-focused retail and restaurant businesses. My focus is on creating a people-first culture drives employee engagement while simultaneously cultivating a customer first environment that positions my company as a neighborhood hub. This, in turn, boosts customer acquisition and retention, creates a strong business reputation, and fosters a sense of community.

Having progressed from operational lead roles to an executive director position, I am well-versed in overseeing multi-store/site operations across large regions. This includes scaling businesses and opening new markets for multi-state acquisitions and ground up retail footprints. In addition, my ability to partner with senior level executives ensures consistent alignment with overarching goals and targets for all cross-functional stakeholders.

Always eager to grow my professional network, I welcome new connections from other retail operations be it cannabis, qsr, big box, fashion, grocery, executives and thought leaders. 

I am looking to do work as a Regional Director of Operations or Vice President of Retail Operations role with a solid cannabis MSO.

Executive Director of Retail Operations

The Source Holding

Feb 2021 - Present

I direct the overall retail strategy and operations for a fast-growing, multi-state cannabis dispensary chain generating $70M in annual sales. This includes leading a team of 300 across store and corporate positions in meeting key metrics and goals.

My key achievements:
• Appointed to executive board charged with establishing corporate structure and ensuring consistency during transition of ownership and infusion of capital to operate in the multi-state cannabis space.
• Wrote and implemented all store-level operating procedures (SOPs) to ensure alignment with regulatory requirements and company policies required of the cannabis industry and local ordinance.
• Instrumental in rapidly scaling business by developing entire new store opening process from scratch, successfully staffing and launching locations in Massachusetts, Nevada, with New Jersey, and Ohio additional locations in progress.
• Elevated brand visibility and drove customer acquisition by conceptualizing and executing marketing and promotional events, product assortment, and pricing
• Fostered a positive company culture and maintained high levels of employee engagement by effectively motivating and mentoring cross-functional teams.

Associates Degree in Audio Engineering

Minor in Business Management

Felician College 2001-2003