- Perform all duties of a Guest Service Representative, VIP Reservationist, and PABX Attendant as well as knowledgeable of key control as needed
- Assist in progressive training and discipline of all Guest Services staff
- Interact effectively with all other departments, especially regarding accounting procedures
- Receive guest complaints and ensure that they are satisfied and/or compensated; follow up with proper departments/employees involved
- Attend any specialized or cross training deemed necessary by upper management
- Assist Hotel Manager in writing/implementing new policies and procedures
- Oversee daily occupancy levels to ensure the highest yield from rooms available
- Perform other duties and responsibilities as requested
- Inspect and monitor Hotel, including lobby, hotel rooms, and public areas
- Professional appearance and demeanor
- 2 years supervisory skills required
- Minimum age requirement is 21
- Exceptional customer relations skills, detail oriented, leadership, time management and organizational skills a must
- Minimum 2 years hotel experience required
- Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills
- Excellent interpersonal and communication skills (verbal and written), fluent English and articulate
- Ability to work efficiently, independently and cohesively, consistently producing quality results
- Computer literate in Microsoft Windows applications required (Outlook/Excel/Word)
- Knowledge of Hotel Systems such as LMS
- Multiple benefit plans to suit your needs
- Paid Time Off
- 401K
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
- Community volunteer opportunities
-
front desk clerk
6 days ago
Golden Entertainment Laughlin, United States Part timeGeneral Summary · Greets and registers guests, provides prompt and courteous service and maintains/closes out guest accounts while standing at the Front Desk and utilizing a computer to meet the companies high standards of quality. · Essential Duties and Responsibilities · Greet ...
-
Front Desk Associate
11 hours ago
Exceptional Health Care Bullhead City, United StatesThe Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties: · Essential Duties & Responsibilities: · Treat all patients and colleagues with dignity and respect. · Open communication between all departments and cultiv ...
-
Front Desk Supervisor
4 weeks ago
Avi Resort and Casino Laughlin, United StatesAbout the Organization · It is the intent of the Avi Resort and Casino, a wholly owned subsidiary of the Fort Mojave Indian Tribe, to abide by applicable Federal Equal Employment Opportunity laws consistent with Indian Preference Laws and in conformity with the Fort Mojave Tribal ...
-
Front Desk Clerk
1 day ago
Golden Route Operations Laughlin, United StatesCity · Laughlin · State · NV · Shift · Varies · Type of Shift · Part Time · Department · Hotel Ops (excluding Housekeeping & EVS) · Front Desk Clerk (GSA) Aquarius (Laughlin, NV) · Description: · $500 Signing Bonus · General Summary · Greets and registers guests, provides prompt ...
-
Front Desk Supervisor
4 weeks ago
Avi Resort and Casino Laughlin, United StatesAbout the Organization · It is the intent of the Avi Resort and Casino, a wholly owned subsidiary of the Fort Mojave Indian Tribe, to abide by applicable Federal Equal Employment Opportunity laws consistent with Indian Preference Laws and in conformity with the Fort Mojave Tribal ...
-
Front Desk Clerk
2 weeks ago
Golden Entertainment Laughlin, United StatesGeneral Summary · Greets and registers guests, provides prompt and courteous service and maintains/closes out guest accounts while standing at the Front Desk and utilizing a computer to meet the companies high standards of quality. · Essential Duties and Responsibilities · Gre ...
-
Front Desk Clerk
4 weeks ago
Golden Entertainment Laughlin, United States: · General Summary · Greets and registers guests, provides prompt and courteous service and maintains/closes out guest accounts while standing at the Front Desk and utilizing a computer to meet the companies high standards of quality. · Essential Duties and Responsibilities Gr ...
-
Front Desk Associate
2 weeks ago
Exceptional Health Care Bullhead City, United StatesThe Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties: · Essential Duties & Responsibilities: · Treat all patients and colleagues with dignity and respect. · Open communication between all departments and cultiv ...
-
Front Desk Associate
3 weeks ago
Exceptional Healthcare Inc. Bullhead City, United StatesJob Description · Job DescriptionThe Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties: · Essential Duties & Responsibilities: · Treat all patients and colleagues with dignity and respect. · Open communication betw ...
-
Hotel Front Desk Agent
2 weeks ago
Tropicana Laughlin Laughlin, United States Full timeMust be 18 years + to work in this position · SUMMARY : The Front Desk Clerk is responsible for checking guests in and out and reconciling guest accounts. · ESSENTIAL DUTIES AND RESPONSIBILITIES · Greet guests and determine if guests have a reservation. If yes, searches computer ...
-
front desk supervisor
3 weeks ago
Arizona Department of Economic Security Laughlin, United StatesThis job was posted by : For more information, please see: · Job Summary:\ Responsible for assisting with the day-to-day operation and direct supervision of assigned activities within the Front\ Desk department. Oversee overall department and/or shift(s) as assigned. Ensure dai ...
-
Front Desk Clerk
4 weeks ago
Arizona Department of Economic Security Laughlin, United StatesThis job was posted by : For more information, please see: · General Summary\ Greets and registers guests, provides prompt and courteous service and maintains/closes out guest accounts while standing at the Front Desk and utilizing a computer to meet the companieshigh standards ...
-
Front Desk Representative
2 weeks ago
Optima Medical Bullhead City, United StatesJob Description · Job DescriptionAbout Optima · Optima Medical is an Arizona-based medical group consisting of 18 locations and over 90 medical providers, who care for more than 120,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helpin ...
-
Front Desk Night Audit DR Lead
1 week ago
Harrah's Laughlin Laughlin, United States Full timeJOB SUMMARY: Responsible for supervising the day-to-day operations of the Front Services area. Ensures that excellent service is provided to guests in a prompt, friendly and courteous manner. · Must possess excellent oral, written and communication skills. Must be able to get alo ...
-
Front Desk
3 weeks ago
Advance Management & Investment LLC Kingman, United StatesJob Description · Job DescriptionFront Desk Associate · We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservati ...
-
Supervisor-Hotel Front Desk
3 weeks ago
Golden Nugget Hotels & Casinos Laughlin, United StatesOverview: · The Front Desk supervisor is responsible for welcoming guests to the property and providing memorable service, and to oversee daily Front Office and Hotel operations to ensure guests receive a standard of superior service at the Golden Nugget. · Responsibilities: P ...
-
Supervisor-Hotel Front Desk
2 weeks ago
Landry's Laughlin, United StatesOverview · The Front Desk supervisor is responsible for welcoming guests to the property and providing memorable service, and to oversee daily Front Office and Hotel operations to ensure guests receive a standard of superior service at the Golden Nugget. · Responsibilities · P ...
-
Front Desk Night Audit
4 weeks ago
Caesars Entertainment Corporation Laughlin, United States Full timeJOB SUMMARY: Reports to Night Audit Lead. Perform all Night Audit functions; run all night audit reports, date roll, post room and tax and all other job duties requested by Night Audit Lead. Update room statuses. Pre-register check in and out guests and settle their bill accordin ...
-
Hotel Front Desk Agent
3 weeks ago
Caesars Entertainment Laughlin, United States Full time* Must be 18 years + to work in this position · SUMMARY: The Front Desk Clerk is responsible for checking guests in and out and reconciling guest accounts. · ESSENTIAL DUTIES AND RESPONSIBILITIESGreet guests and determine if guests have a reservation. If yes, searches computer fi ...
-
Front Desk Agent
3 weeks ago
Rio Del Sol Inn Needles, United StatesJob Description · Job DescriptionWe are seeking a part time Front Desk Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Additionally you can work as a housekeeper for additional hours · Responsibilit ...
Supervisor-Hotel Front Desk - Laughlin, United States - Landry's
Description
OverviewThe Front Desk supervisor is responsible for welcoming guests to the property and providing memorable service, and to oversee daily Front Office and Hotel operations to ensure guests receive a standard of superior service at the Golden Nugget.
Responsibilities
Pay Range
USD $ USD $17.00 /Hr.