Front Desk Agent - Neptune Beach, United States - Remington Hotels

Remington Hotels Neptune Beach, United States

1 week ago

Full time

Description

Job Description

What you will be doing

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.

Promptly, accurately and efficiently know how and where to post all charges.

Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.

Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.

Review any reservations with special requests and work to block rooms accordingly.

Have knowledge of hotel rates, discounts and how to handle each.

Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Location Description

120 Atlantic Blvd, Neptune Beach, Florida 32266 The Seahorse Oceanfront Inn sits oceanfront on the beautiful Atlantic Ocean just east of downtown Jacksonville, providing appealing accommodations and stunning ocean views. Every room is oceanfront with direct access to the courtyard, pool and lounge area. Located in the heart of the beautiful Beaches Town Center, the Beaches Entertainment District of Atlantic & Neptune Beach, our guests enjoy fine restaurants, entertaining nightlife and specialty shopping all within walking distance.

Requirements

What we are looking for

High work ethic and self-initiative

May be required to work varying schedules to include nights, weekends, and holidays

Someone who enjoys working as and being part of a team that provides great experiences for our Guests

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