Resort Front Desk Agent-ft, The Beach Club, St - Saint Augustine, United States - Lemonjuice Solutions
Description
Job description
We are offering you a great opportunity in property management with a company that has been a leader in the field for over 25 years A competitive salary along with full health benefits, this is a career opportunity with future promotions available for a dedicated and impressive individual.
We are looking for a highly motivated person with an engaging personality to run the front desk and reception at one of our Longboat Key resorts.
Responsibilities:
- Meet and greet owners and guests at checkin
- Register incoming owners and guests
- Receive and record rental payments
- Maintain inventory of reservations and current unit status
- Answer owner and guest inquiries regarding resort
- Present statements of charges to owners and guests
- Compile and record specific resort and other miscellaneous documents
- Provide information about local businesses and attractions
- Create and maintain housekeeping schedule
- Answer all phone calls and assist owners/guests with any questions or concerns
Education:
- High School Diploma (or equivalent)
Qualifications:
- 1+ year(s) of experience in customer service, hospitality, hotels or equivalent
- Marketing and social media experience preferred
- Timeshare/Property management knowledge a plus
- Computer Proficiency Required
- Intermediate to Expert knowledge of Word, Excel, and Power Point
- Proficient in Microsoft Office Suite
Skills:
- Excellent communication skills
- Outstanding customer service
- Stellar time management
- Detail oriented and highly organized
- Performs well under pressure
- Problem solving
- Effective telephone skills
- Ability to work in a team setting
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