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    Field Tech Engineer - Chicago, United States - Apex Systems

    Apex Systems
    Apex Systems Chicago, United States

    4 weeks ago

    Apex Systems background
    Description
    - IT Field Support Tech - ** $ $17.00 / Hourly Rate ** (Chicago, IL)

    Apex Systems has an Immediate Need for an (Entry Level) IT Field Support Technician to work On-Site in the Chicago, IL Area This will be an estimated "6-12+ Month Contract" supporting one of our Largest Government Clients along the East Coast Please See Below For All Details

    ** HOW TO APPLY ** Email your Resume to - [email protected]

    - Job Title: (Entry Level) IT Field Support Technician

    - Location: Chicago, IL Area

    - Contract Layout: Estimated "6-12+ Month Contract"

    - Contract Pay: $ $17.00 / Hourly Rate

    - Local Travel Details: Chicago Area ( Reimbursed for Gas/Mileage/Tolls/Parking )

    - Schedule: 8-5 Mon-Friday Usually w/ Some OT & Weekend Work

    *** REQUIREMENTS ***
    • US Citizen ** Eligibility **
    • 1-2+ Years of IT Support Experience
    • Must Have Your Own Transportation & DL
    Generic Job Description

    This is a customer field support technician role. Travel is based on customer break/fix needs. This person will be working with other field technicians, and it will require daily travel to customers location. Must have a good working vehicle to travel around the local Chicago area. Screenings will be done by the hiring manager and 1 or 2 of his team members all in 1 screening call, Candidate will take required training and/or on the job training by shadowing with an HPE employee. HPE will pay the US Government standard mileage for their travel. HPE will pay for parking when required to support a customer.
    • Analyzes, troubleshoots, and resolves issues within IT infrastructure including HPE Enterprise systems, servers, storage, and networking.
    • Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting
    • Able to perform high volume/low impact tasks in an efficient and knowledgeable manner.
    • Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation.
    • Able to proficiently perform data center support tasks with little guidance.
    • Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of datacenter support activities
    Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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