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    Client Services Advisor - Athens, GA, United States - GPAC

    GPAC background
    Part time
    Description
    Experienced Service Advisor

    Are you an enthusiastic individual with a passion for cars and providing exceptional customer service? We are seeking a highly skilled and experienced Service Advisor to join our prestigious auto dealership.

    As our Service Advisor, you will be the key point of contact for our valued customers, ensuring their needs are met while their vehicle is in our care.

    Your ability to build strong relationships with customers, demonstrate exceptional communication skills, and deliver top-notch service will be the driving force behind your success in this role.

    You will work closely with our Service Technicians and other team members to provide accurate service estimates, schedule appointments, and oversee the entire service process, all while maintaining the highest level of professionalism.

    Greet customers, listen carefully to their concerns, and accurately define their automotive needs
    Schedule service appointments and effectively manage the workflow to ensure customer satisfaction
    Follow up with customers post-service to ensure their utmost satisfaction and address any additional needs
    Actively participate in staff meetings, training programs, and workshop to enhance knowledge and skills
    Maintain accurate records of all transactions, services performed, and customer interactions

    At least 5 years of previous experience as a Service Advisor in the automotive industry
    Strong technical knowledge of the mechanical workings of vehicles
    Proficiency in automotive service software and customer relations management (CRM) systems
    A customer-centric approach with a commitment to delivering outstanding service

    We pride ourselves on fostering a dynamic and inclusive culture that promotes teamwork, growth, and employee engagement. We continuously invest in our employees' professional development, offering ongoing training opportunities to enhance their skills and career progression.

    If you are an experienced Service Advisor who is passionate about vehicles, possess exceptional customer service skills, and are excited to work in a supportive and encouraging environment, we want to hear from you Please submit your resume, along with a cover letter highlighting your relevant experience and why you believe you would be a valuable addition to our team to Junior.

    All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

    GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.



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