Credit Representative - Woodbury, United States - Star Group LP

Star Group LP

Verified Company

Woodbury, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Description:

We are a leading home services provider, and due to our continued growth we are looking for knowledgeable and reliable individuals to serve as Credit Representatives.

You will be responsible for collecting outstanding account receivables on residential accounts.

You must have good negotiation skills as well as the ability to think outside the box in order to work out suitable payment arrangements.

We offer competitive compensation and benefits as well as overtime opportunities. You will also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make, and if you meet our qualifications, we want to talk with you

Job Responsibilities

As a Credit Representative, you will be responsible for collecting outstanding account receivables on residential accounts. Additionally, you will take incoming calls from our customers as well as making outbound customer calls. Above all, you will use your communication and active listening skills to provide customers with exceptional customer service.

Your specific duties in this role will include:

Handle inbound and outbound calls using dialer technology
Respond to customer inquiries
Negotiate payment arrangements with delinquent customers
Perform follow up on delinquent active/cancelled accounts
Take payment by check or credit card over the phone
Update credit files on billing system
Respond to customer inquiries

and communicate with other departments through out the company to help solve the customers problems

Job Requirements:

As a Credit Representative, you must be pleasant, professional and possess the ability to function equally well in both a team environment and independently.

You must also be highly detail-oriented and focused with a flexible and adaptable nature.

It is also important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customer and co-workers.

Specific qualifications in this role will include:

Excellent communication skills
Ability to produce in a fast paced environment
Knowledge of credit reports helpful but not required
Must be able to work in a team environment as well as be able to resolve issues accurately and independently
12 years in a customerfacing role; prior experience in a customer service setting, preferred
Pleasant people who can work under pressure; adaptable
Ability to work well under pressure
Strong troubleshooting abilitiesSolid negotiating skills

Benefits:

As a Credit Representative, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service.

Our employees are, of course, one of the main keys to our continued success, and so, we are committed to your professional development.

As we continue to grow, we will need more good people just like you, and you will find opportunities for advancement to roles of greater responsibility with us.

Build a rewarding career with an industry leader_

_ We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace_
**_ The hourly pay rate is $20 per hour._